"Loving the product so far!!"

Loving the product so far!!! Also great customer service and knowledge of products at the site

"Thank you gratie"

Thank you gratie

"My order is taking too long"

My order is taking too long. Where is it??

"Unethical sleazy sales people "

I had a very similar experience as Jose at the dolphin mall kiosk. I purchased the products because the demonstration was a bit catchy and I asked about the return policy the sales man said i had 14 days guarantee and if i didnt like the products I can get a refund which is why I decided to purchase and give the products a try. When I got home I started reading the ingredients of the 5 products he stacked in my bag so quickly and cleverly as “free” add-ons mind you my total was $160.
at the kiosk the return policy is no where to be seen. They printed out instructions on a receipt paper put it in the bad and did not give me the receipt of the products - VERY DECEITFUL! the only proof I had was the apple pay history - Mind you when I tried to call the number on my CC statement the customer service number listed was for SWOVSKI crystals…. exactly - what the heck ?!?! That was my red flag! I went back within 48hrs I told them my skin was sensitive to the ingredients they never mentioned and needed a refund they refused showing me the tiniest NO Refunds posted on their POS Machine that only the sales person can see from their point of view not the customers side. I asked to speak to the owner of the kiosk two FOOLs reluctantly showed up an italian guy and a fat venezuelan guy not being helpful at all actually being disrespectful and acting like I was crazy for telling them the sales person sold the product saying I had 2 weeks to return the product and kept on trying to give me the run around to swap the products or contact the distributor when i purchased from them. The whole experience was awful and I can’t even imagine the next person that tries to sell me something from a kiosk is getting the extreme cold do not look at me face because of the terrible horrible le experience.

"Product quality"

The quality of the products is very convincing and customer service answers within 24 hours.

"We fond the product we were looking for…"

We fond the product we were looking for heure. Even if it is hard to find!

"Gratiae’s renewing peeling gel is my…"

Gratiae’s renewing peeling gel is my favorite since years. A very good product, leaves the skin smooth and allows absorption of moisturizers or other products you might use. They have also excellent customer care services.

"Smooth ordering process"

Smooth ordering process. Love the face creams.

"Thank you"

Thank you, you both the customer service representatives, including MV have been very efficient, professional and kind in explaining some matters that came up with the orders.

"Great Service"

Awesome service as always.