"First contact"

I contacted Ecostrad first to make enquiries and the person who I spoke too was very helpful and knowledgeable about the things I asked which convinced me these were radiators I wanted in my apartment.

"Good product decription on website"

Good product decription on website, good service and quick delivery. Price

"Brilliant heater "

Brilliant heater and being able to control it via the App is an added bonus. Very economical.

"Great product and good communication…"

Great product and good communication throughout

"Really quick delivery"

Really quick delivery.
From research to order to delivery was ideal.
I particularly liked the “how-to” emails.
A great purchasing experience.

"i have had my 600 pound radiator for…"

i have had my 600 pound radiator for less than 2 years it has had minimal use and has stopped heating up
i look after things and generally think u get what you pay for, so yes i am very disappointed.
as it is under the 2 year electrical warranty i hope a replacement will be hassle free if that lasts less than 2 years it will a very dear item indeed. 150 pound a year.

i was very pleased wuth it indeed until recently

"Arrived on day stated"

Although I received no tracking notification the parcel arrived on the day stated, well packaged and included a template for fixing to the wall. I use the app to control the heater but you can also use the touch screen both are easy to use. The heater looks very sleek and since I replace a gas heater it is taking me awhile to get the temperature correct as there was no control on the gas heater. I bought the 1800w heater due to having to heat the upstairs rooms as well the hallway which it does efficiently.

"Super slick purchase"

Good value products, an easy to navigate website and a no-fuss delivery made it a straight-forward purchase. The towel rail is now in situ in a small entrance hall, looks great and more importantly dries dog towels, which is why we wanted it!

"The radiators were easy to set up"

The radiators were delivered quickly, and were easy to fit and set up

"It came on time and the driver was very…"

It came on time and the driver was very pleasant