"Success!!"

Assistance was targeted to my needs. Representative was patient and professional. Confirmed my order with care.

"Excellent technical support."

Excellent. Staff is competent, courteous, prompt, and knowledgeable. I did support in a previous life, so I know good support.

"Forcemech International LLC has truly…"

Forcemech International LLC has truly exceeded my expectations. Their attention to detail and commitment to producing high-quality product is evident in every aspect of their business. I am so grateful for their excellent products.

"Enjoy getting out with Navigator XL!!!!"

I bought the Navigator XL for a cruise. I let the cruise line use their wheelchair protocol to get me on the ship and folded mt XL as luggage. I was able to do all of my own hallway travel as well some shore excursions I traveled with my friend who is able bodied . We had a blast. . She joined me as a helper to make sure I didn't-------- " help me I've fallen and I get up" --------- No Problems Everything was fine. I was able to use the elevators by myself, go to the buffet by myself, and even sit in my Navigator XL at the dinner table with 5 other people - without any fuss. the dining room staff was amazed by my ability to navigate in tight spaces and get positioned at tables. The seat is as wide as a standard first class airline seat, so I was comfortable. The crew got comfortable enough with me and my Navigator, I was ok to disembark in my own cha I wish there was a decent. it would also be nice if there was an optional tray or bag to carry things that can be reached from the seat. a holder for a cane, or grabber would be a thoughtful addition as well as an adjustable backrest. . Overall it is a great, maneuverable, comfortable power chair.

"Forcemech American Support"

I am a disabled veteran amputee, I just turned 80 and had to admit that I no longer have the strength to wheel myself to different places in a manual wheelchair anymore. Been looking around all different kind of scooters and power chairs, even went to the abilities expo to try to find something that could work. It was not till I found Forcemech and realized how big of a difference this company makes compared to the others. These guys are based in Houston, their support guys are all American and speaks proper English, they pick up the phone when you call during their business hours and tries their best to give me the info I need in a very friendly way, The other company's support either puts me in an endless waiting period or sounded like that I'm the one that owes them money before even buying a product from them, makes me wonder what kind of support I'll be getting if I run into issues in the future. I am very happy that Forcemech is here to offer the products I needed, I went with the Navigator powerchair and I am able to go around places independently again without the super easy control of the joysticks way. Thank you Forcemech and the people behind the company!

"Excellent engineering and sturdy construction with smart battery management"

My wife was told to not weight bear on her foot for over 6 months - I knew that was going to be a challenge and so an electric wheelchair was a perfect solution with a knee-scooter kept in the car for most excursions. If an excursion from home was going to be any more than 100 ft. or so, the Navigator XL was easily put in the SUV instead.

My dad was one of the founders of the largest wheelchair company on the planet (Invacare) and as I worked there as a kid I learned a thing or two about factories, quality, intelligent design, etc. Being an engineer myself helps! This chair blew me away from the initial packing material onward. Ultra easy to unpack (2 people make it far easier as the protective foam ""sleeve"" really holds the chair tightly. Assembly was as easy with very few steps. Overall appearance and design quality was superb - truly. I haven't found one item on chair that I would consider compromised for cost management.

The best surprise was the battery management. I had pre-read the manual online before getting the chair and read that the batteries had to be swapped with one side providing the power and the other available to charge. Well, despite the manual saying this, the chair actually surprised us with its intelligence. For instance, plugging in the charging cord using the very durable XLR connector just under the joystick control is easy, can be done WITHOUT looking - purely by feel and rotating until the connector mates properly. The batteries charge without further interaction. A quick press of the blue battery level button on the front of each battery reports its status with a series of green LEDs. Both read FULL after a charge. No battery swapping required.

Draining a battery is done sequentially (maybe charging is too, I didn't determine that), however as the level meter dropped steadily over the day if finally reached two amber bars above the red bar (vs several green bars, then a few ambers, then the red displayed when the battery is full). Then, we heard a beep (I think) and the battery showed a full battery!! What a pleasant surprise! So I guess they stick to one battery until it's almost dead, then switch to the backup battery automatically. This is so cool and why I call this ""smart battery management"". Because it just is...

We've had the chair 2 weeks now and wife just loves it around our 4,000 sq ft first floor. (Now, if we can just get it to climb stairs! ).

Can't recommend this more highly. Expensive? Wife was mad I spent so much, but after 2 weeks she has looked at me with thankful eyes. She knows this was a good way for her to remain compliant with the doc's orders. So to me, the peace of mind and care of her body was well worth the XL's cost. The little things this unit does that others don't do really adds up quickly to make the purchase justifiable. Bravo!

"Enjoy getting out with Navigator XL!!!!"

I bought the Navigator XL for a cruise. I let the cruise line use their wheelchair protocol to get me on the ship and folded mt XL as luggage. I was able to do all of my own hallway travel as well some shore excursions I traveled with my friend who is able bodied . We had a blast. . She joined me as a helper to make sure I didn't-------- " help me I've fallen and I get up" --------- No Problems Everything was fine. I was able to use the elevators by myself, go to the buffet by myself, and even sit in my Navigator XL at the dinner table with 5 other people - without any fuss. the dining room staff was amazed by my ability to navigate in tight spaces and get positioned at tables. The seat is as wide as a standard first class airline seat, so I was comfortable. The crew got comfortable enough with me and my Navigator, I was ok to disembark in my own chair. I wish there was a decent. it would also be nice if there was an optional tray or bag to carry things that can be reached from the seat. a holder for a cane, or grabber would be a thoughtful addition as well as an adjustable backrest. . Overall it is a great, maneuverable, comfortable power chair.

"Great customer service!"

Great customer service!

"Great All-Terrain Wheelchair"

I bought this electric wheel chair so my wife could navigate soccer fields and parks without sidewalks so she could watch our grandchildren play in sports. The wheel chair is stable and navigates lawns fairly easily. It folds up quickly and easily fits in the back of our van. The batteries last a long time on a charge and we've NEVER been stranded due to the power supply draining and that's after owning it for more than 2 years.

"Luv it!!"

I love my new chair, small light and was easy to set up.