"Avoid wowcher and renew electronics "

Brought and redeemed a voucher on wowcher for a chromebook laptop also paid for a case to go with it. The laptop arrived switched it on and there is a big scratch on the screen and the keys don't work also no case that I paid for. Sent various emails and also mails to wowcher and no response regarding the laptop just offering a £10 refund for the missing case. Customer service is shocking I will be contacting my bank. Avoid wowcher and renew electronics

"What a fab bargain"

What a fab bargain. Received my refurb chromebook and could not be happier. I now use it regularly and it has not let me down so far. This company deserves to be highly recommended for recycling and also a great refurbished product. Well done!

"Feeling a little scammed"

They sent me the wrong laptop, which doesn't even switch on, and they don't respond to messages. There's no other way to contact them other than the contact form on their website. Feeling a little scammed

"Dreadful appalling service"

Dreadful appalling service. Tried to return a damaged Chromebook but they refuse to respond to you, even resorted to lying giving dates refund would be received. Having to go to my bank to sort out. Best avoided.

"Very disappointed "

The laptop I received was not an Acer but an HP, it also had a crack and a piece missing on the Hinge. Also the nose pad doesn't work and I never received the blue case I paid for!. This was meant to be a refurbished Laptop but obviously it wasn't. Very disappointed and I won't be dealing with you again.

"Happy days !"

When laptop arrived I was pleased to see that it was a better spec than ordered (Asus flip) so very happy !

"The hinge case was missing and no…"

The hinge case was missing and no charger apart from that great.

"Good Service. Disappointing Product"

Since I’ve owned the watch it hasn’t once reached near full charge and it randomly cuts out even though there’s about 20-30%% battery life in the watch.

"Bought a Refurbished A 13" MacBook Pro…"

Bought a Refurbished A 13" MacBook Pro Core i5 8-500GB HDD on the 19th of September 2024 and paid an additional postage of £10,00. Was assured that my product will be with me before or on the 24th of September 2024. Nothing came on that day and I reached out to them, was told it will be delivered on the 27th of September 2024 at 16:30. Again nothing came and I reached out again to them only to be told that I will have to wait again until 02 October 2024 at 16:30. Given all these inconsistencies in delivery, I requested for my money back and was told that they can’t refund me, rather I will have to wait for them to deliver my product, in their own time, then I return the product to them and only then will they be able to process my refund which might take ages again to be processed. Honestly guys, Renew Electronics is a nightmare, their service is very pathetic, business ethic nasty and communication absolutely poor. Don’t use them

"I got voichers from wowch for laptops…"

I got voichers from wowch for laptops when I got them both post was great took only 4days to get hear will not recommend to friend the first one ase scratches all over screan and groves over most of the lettering the second one ase cracks all over the edge of the laptop and again scream got chips out of one of the corners when I asked for refund I got no reply from this company and don't think I will I e asked my bank to look in to reversing the payment under miss leanding information this company should not be trading