"Absolutely appalling company "

Absolutely appalling company . I purchased 4 dell chromebooks for my grandchildren. The condition of 2 of them was extremely bad. They didn't turn on or off , they were permanently on. The casing around them were engraved with symbols from a sharp object. The casing around the keyboard was not fixed in place because they were bent and buckled. One of them had 3 cracks on the screen.
After numerous emails I was eventually given the return address. I requested a refund for both faulty chromebooks but heard nothing. I have just received 2 chromebooks through the post. I was not notified in any way that they were ignoring my refund request and sending replacements. This has been going on since the beginning of July 2024.
Customer service zero and I had to pay to return the faulty chromebooks to them.
I will never purchase anything from this company again or wowcher. It has been an utter nightmare.

"had a refurbished laptop when arrived…"

had a refurbished laptop when arrived the charger plug did not work properly so returned it contacted them twice and have not heard a thing communication is not very good

"The iPad arrived quickly and was in…"

The iPad arrived quickly and was in good condition, the only downside is we cannot add very many apps as the ISO isn’t compatible and you can’t update it.

"I purchased a MacBook through the…"

I purchased a MacBook through the Wowcher platform and paid £12.99 for express delivery, as I urgently needed it for work. When the item wasn’t delivered on the expected date, I contacted their support team for an update. They informed me that the item was out of stock and might take another week to arrive, but they couldn’t provide any guarantees.

Naturally, I requested a full refund. It has now been two weeks since my request, and despite sending numerous follow-up messages, I have yet to receive my refund.

I strongly advise against using this company. It has been a complete waste of time and money.

"Refurbished Chronebook Spin on a Wowcher…"

I bought a chronebook spin on a Wowcher with this company. The only downside was I paid Express Delivery at £12.99 and it took 2 and half weeks to arrive with no refund for the additional postage cost.

Other than that, the chromebook is good condition, signs of use as would be expected from a refurbished item, but working perfectly well.

Well packed in an inflated bubble wrap within a secured box. Charger included.

Set it all up and used it a few days and all is good. I've recommended to several friends.

"Fantastic deal and speedy delivery"

Fantastic deal and speedy delivery. Product is perfect! Would recommend!

"No instructions"

After a 1 star review I was contacted by Renew Electonics with a link to provide the type of help I require and an offer of a partial refund. Still early days but there is now hope at the end of the tunnel. The original review stated 'No instructions, no details for help or assistance so I can't even attempt to use the device until I get someone with computer knowledge to set the thing up'. Nice to see they do care about the customer.

"Great gift"

Arrived quickly and was as described

"Delivery was earlier than expected…"

Delivery was earlier than expected which was a bonus. Packaged nicely, if a little flimsily given the cost of the contents. Maybe an extra layer of protection would help?
I did have a slight problem with start up, however it was a problem of my making. I emailed the company but never received any communication back, which wzs rather disappointing. Got the problem sorted myself and one happy granddaughter. Thanks

"Always listing products that aren’t in…"

Always listing products that aren’t in stock 🤦🏻‍♂️

I ordered a refurbed MacBook and after it hadn’t been delivered or even dispatched I reached out to be told we are waiting for some to come in.

How do you list products on sites that aren’t in stock, take payments for them and then tell them 7 days for a refund 😅