"I purchased a Windows 11 Pro digital…"

I purchased a Windows 11 Pro digital license key. I had some problems on my computer when activating the product. Sharon, one of the support team, helped me resolve my issue. I thank him very much.

"You Guys Rule"

Quick, effective response

"awesome store"

awesome store! i had some issues with my products but it got sorted very fast with their speedy customer service!

"Win 10 and 11 uses same keys"

I made a purchase and received a key that does work but, after researching and doing a key search I was given a win 10 pro key. I already have win 10 pro so I didn't need to buy another key. Win 10 and 11 uses the same key codes. If you already have win 10 you don't need to buy another key to load win 11. I did not know but, now we all do.

"They didn't lose patience with me as it…"

They didn't lose patience with me as it took 4 interchanges to solve my issue.

"Responsive customer service!"

What a great experience! Very prompt service when I had a small issue with my order. Really appreciated the quick solution!

"I had difficulty installing the program…"

I had difficulty installing the program and Christopher provided quick responses and outstanding support through a few emails across 2 days. Very pleased.

"I was skeptical..."

I was skeptical, but it all went down smooth as butter. Purchased a Windows 11 pro key, got it my inbox instantly, activated without problems. 2 minutes from purchase to activation. Great!

"If it looks too good to be true, it usually is."

Tried to buy a software license online. Got the activation code but repeated attempts to install the software were unsuccessful. There was zero customer support -- when I called the customer service number, I got a busy signal. There is no way to contact them to cancel the sale. Have asked PayPal to refund my purchase, and if that doesn't work, I will authorize my credit card company to refuse to pay.

"This was by far the worst experience I…"

This has been my worst experience with any merchant. I received a defective device and contacted customer service on the same day it was delivered to request a refund. Now, a month later, I have neither received my refund nor retained a working device—and I'm still being charged interest on my credit card.

Despite providing photos of the malfunctioning device and following their return policy, I was given the runaround by customer service, who insisted I deal with a third-party vendor. However, I purchased the device directly from them. Their policy clearly states that I am entitled to a refund upon return of a defective product, yet they have not honored this commitment.

I would caution others to avoid this merchant.