Live DifRent

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55 reviews
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Customer Reviews about

Live DifRent

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Sam Lockwood

5.00/5.00

"Modern comfortable house with…"

Modern comfortable house with everything we need to live our hardworking lives in a new area with loving and caring neighbours . Local to town centre and supermarkets and easy access to the motorway and Cheshire Oaks.

03/08/2022

Alexandra

4.00/5.00

"I would highly recommend renting from…"

I would highly recommend renting from this company. The team is great and very helpful, all issues are being resolved within 1-2 of reporting. The rental houses are good quality and affordable.

28/07/2022

Shelby Jones

5.00/5.00

"Reporting issues"

Any time ive had an issue or something has broken i report it on the app and someone has always responded within 4 days maximum with an appointment slot for them to come and fix it.

28/07/2022

Janine

5.00/5.00

"Reported problem with my washing…"

Reported problem with my washing machine on Saturday and received a message on Monday to say it had been sent to a contractor. An hour later a contractor had called me to arrange a time to come and fix the machine. By 12pm the same day I had a working washing machine.
Thank you Claire from Live difrent and the contractor, such an easy process.

18/07/2022

customer

5.00/5.00

"Moved in just before Christmas and had…"

Moved in just before Christmas and had a few minor issues contacted Claire and the problems have been sorted straight away.
Very happy
Thank you Claire

27/06/2022

Ryan Byrne

5.00/5.00

"I dealt with Claire Charlton who…"

I dealt with Claire Charlton who answered all queries promptly and kept me updated throughout the process. Excellent customer service.

06/05/2022

Philip

1.00/5.00

"High Rent/Poor Service - AVOID"

Given that all of the property managers say that the least favourite part of their role is deposit deductions, they sure had fun with ours.

It was a bad experience from the offset, they didn’t know where the key for the house were when we were first moving in and actually rendered us homeless for a period of time due to negligence on their part then they didn’t do an inventory or do anything to restore the house to a suitable standard.

They offered no viable solutions to any issues we had, the property itself had been rushed when built so we had all sorts of issues with plumbing, leaks, faulty equipment such as washing machine and they were always extremely slow to respond.

The management team must have changed about ten times during our short tenancy and the latest property manager has to be one of the rudest people I have ever dealt with.

Now we have left the property, despite them not doing any inventory checks when we moved in, they are using old images to show the alleged state of the house before we moved in.

Please avoid at all costs, it is honestly not worth pursuing a property with these incompetent, unprofessional leeches who try to up rents repeatedly for no valid reason.

We were told that paying nearly £1,000 in rent a month was competitive, it was sandwiched between multiple council estates filled with antisocial behaviour and crime and was nowhere near the train station or what they called “Rowley Regis town centre” which isn’t even a place that exists.

AVOID

Note: I have verified my review separately, providing my name and phone number, I’ve noticed that Live Difrent try to question the veracity of any negative reviews but it’s funny how you never see them question the truthfulness of the positive reviews, all of which look suspicious :)

05/05/2022

Liv Davidson

5.00/5.00

"Perfect Tenancy!"

I had a tenancy with Live DifRent and they were exceptional across all areas. Consistently professional and very efficient and effective at dealing with any queries throughout the whole process of referencing through to terminating my tenancy. A special mention to Claire C who was excellent, polite and provided a great service.

04/05/2022

Susana Frello

5.00/5.00

"Happy with the speed and agility"

I'm happy with the assistance provided by Livedifrente, they were quick and helpful with my maintenance request for my shower, it's good to know we can count on them, thank you for the service, you guys were great!

20/04/2022

Georgiana

4.00/5.00

"Live DifRent, a vision of living in a high quality home!"

Hello, dear all!

My name is Georgiana, and I am happy to tell you more about Live DifRent, as a tenant!

They have excellent customer services, fast and effective reaction, they offered me support during our renting process, and after the contract was signed.
I definitely recomment Live DifRent, for renting a property!
They offer beautiful houses, with generous rear garden, long term contracts, they are flexible, and professionals!
It would be a real great opportunity for both the agent, and families with children, or young families, if they would implement the Rent-to-Buy option for their tenants.
Thank you!
Go for Live DifRent!

12/04/2022
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