Merit Administration
WILLIAM MADISON
"Great customer service great…"
Great customer service great communication… Great job
TRACY HAYWOOD
"I was very pleased on how quickly…"
I was very pleased on how quickly things went. This made the process go smoothly, especially being my first time ever needing a repair.
Ron Dockery
"i took my 2019 gmc in for repairs...i…"
i took my 2019 GMC in for repairs...i was denied because i changed my own oil and when asked to send in receipts...i was denied for not doing it properly! that suck!!! to pay out of pocket!!
DEXTER SIMPSON JR
"Communication was poor"
Communication was poor, some customer service reps were rude and very unprofessional.
Shannon
"There is a lot of stuff they don’t…"
There is a lot of stuff they don’t cover.
shawn “Coach” waters
"Do not trust this company!!!!!!!! Rip Off"
Do not trust this company. They will go through every loophole to avoid paying your claim. You were warned!
TANISHA ISHMON
"I like how it didn’t long for you all…"
I like how it didn’t long for you all to approve my claim. I would recommend you to people for a warranty. Like how you all do business.
PAMELA HOCKADAY
"Wish the warranty covered all parts of…"
Wish the warranty covered all parts of vehicle and was faster turn arounds with the claims
Sherman Taylor
"TRUTH AND HONESTY REALLY MATTERS TO THE CONSUMER"
TO BE QUITE HONEST WITH YOU, I CALLED YOUR COMPANY TO CANCELL MY REMAING CONTRACT BECAUSE OF THE AMOUNT OF MONEY THAT CAME OUT OF MY POCKET. I ASSUMED THE MAJORITY OF MY TOTAL COST WOULD BE COVERED, I WAS WRONG, MY OUT OF POCKET WAS ASTRONOMICAL. I FELT SOMEHOW THERE WAS A MISTAKE. BUT AS I SPOKE WITH ROB MARTCHINK, HE PUT MY MIND AT EASE, HE EXPLAINED IN DETAIL WHAT I NEEDED TO HEAR. HE WAS VERY HONEST, THOROUGH, AND CLEAR WHERE I FULLY UNDERSTOOD MY CONTRACT. HE PUT ME AT EASE. THANK YOU FOR THIS EMPLOYEE, HE WAS AMAZING IN THE TIME OF NEED.
BONNIE HANSEN
"This company is a fraud"
This company is a fraud
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