"Five star service!"

Five star service!! Thank you so much for getting my fridge freezer fixed for me!

"Excellent company"

Excellent company. Have had 2 repairs on my Washing machine, both times the service has been brilliant, engineer out to me within 2/3 days and it's always been fixed their and then. The guys behind the scenes are always really helpful and knowledgeable. 10/10

"Friendly staff"

The staff in the customer service depth are always really friendly and happy to help.

"I have always had cover on my washing…"

I have always had cover on my washing machine and over the years I've been very lerucant to change my provider. All Sorted called and explained the plan options really clearly and in the end were able to save me about £70 per year. Happy I was able to switch over with very little hassle.

"Had a call today with Maddie"

Had a call today with Maddie, she set me up on a 3 year plan for my Washing Machine. She managed to save me a lot of money over my previous cover. Switching over is very easy and I will be definitely recommending to friends.

"Had a lovely chat with Lauren who…"

Had a lovely chat with Lauren who explained everything clearly to me when I took the plan out

"Booked a repair online and had a call…"

Booked a repair online and had a call from Laurie at the repairs team within 15 minutes to get my TV fixed.

"Fantastic company"

Fantastic company, very professional. the lady i spoke to was very understnading of my bad hearing and my old age. Saved me over £56 a year, exactly the same service as my old provider but soo much cheaper.

Thankyou all sorted cover!

Maggie

"BUYER BEWARE THEY ARE CROOKS"

I would have liked the machine we had repaired, as we really liked it and it was a unique machine with a very large drum and steam cleaning. We had a repairman come to look at the machine and it was deemed many of the parts were too hard to order and fix which was a shame.

We were offered a £200 Beko replacement for a premium £850 LG machine. This is NOT a replacement. It did not have the same drum size, nor the same features, or reliability. 

We were presented with an opportunity to use £250 credit towards another replacement through AO or Currys and pay the difference. However, as I iterated in many escalations to management this was not possible due to stock issues. To be fair many vendors seem to be having stock issues, but we needed a washing machine quickly. We have a small baby, and we do laundry EVERY day.

I paid for a three year policy to have my machine to be repaired or replaced. Neither was carried out. I suggested refunding my policy and both going our separate ways (which is generous as frankly, AllSorted owe me a washing machine...) and they still would not offer me a refund. The settlement (£74) is LESS than I paid AllSorted (£144). I'm out of pocket SEVENTY QUID, with NOTHING to show for it as they have not held up their end of the bargain. To make matters worse, AllSorted even continued to take my monthly payment (admitted in error) nearly a week after it was decided the claim would result in a replacement or payment, effectively ending the policy either way.

The repeated justification for my payment (or lack thereof) seemed to keep citing what I paid them. If they repaired it 30 times in three years, obviously the amounts would not be related. If someone claimed 0 times, obviously that's how they make money.

It makes no sense and I'm just aghast this is business is actually legally allowed to operate this way. If the policy was worth more I would gladly pursue compensation but frankly its already wasted enough of my life.

Correction: they now refuse to even refund me £74. I have paid £144 for no fixed washing machine and no replacement. They have told me to take it up with my bank?!

"Excellent Service👍"

First class from the moment we made initial call to report problem!
Engineer came out two days later, diagnosed that machine was beyond economic repair and explained that his report would go in next day.
Contacted All Sorted next day and they arranged replacement machine, once ensuring all premiums paid.
Replacement was delivered as promised so wouldn’t hesitate to recommend.