"Lovely Oven"

Really great service lovely new Siemens oven thank you!

"Zanussi washing machine"

I ordered the washing machine online 12 Feb 2015 and opted to have old machine taken away. Received call following day advising that there would be a delay in delivery till 25 Feb. I confirmed that was ok, 25th came and went and I heard nothing so called on the Friday and was promised to expect call on 2nd march as goods should have arrived by then. No contact again on the day so I called and chased twice that week. Was finally assured that machine would be in on the 9th march and delivered to me on the 13th march ~ all good I thought albeit one month later!! Before coming off the phone the advisor kindly informed be that although I had ticked the box for free removal of my old machine this would not be the case as I hadn't chosen the right model that qualifies for this and would have to pay a further £15 for this. I was taken aback and said I ticked it because I could to which he replied it shouldn't have let me! I said bearing in mind the inconvenience to date surely they could waive it. He said he would as what he could do, so far not too bad. I then checked the web only to discover the machine had gone down in price by £20 since I had placed my order, no mention of that by him! The big day arrives fri 13, I had received a call from the delivery company on thurs 12 advising it would be delivered first thing bright and early. I rang at 9am asking what first thing would be and was advised btw 10 - 12 noon!! Not best pleased of course rang a number of times up to and past noon to find out where my machine was, kept getting fobbed off that driver was stuck on m25 / 7 mins away and needless to say hours on no machine and no return phone call. Will NEVER use this company again and will endeavour to share my experience widely. WHERE IS MY MACHINE??????

"Great personal service"

We have bought both a dishwasher and a fridge-freezer from these guys and would not go anywhere else. Their prices are as competitive as the on line stores, plus you can go and view it in show room and talk to knowledgeable staff; they deliver at your convenience and take away the old stuff; What's not to like.

"Fair price good service"

I knew which machine we required and Kensington had it in stock and it was delivered within a couple of days. The price was similar to online prices with no local delivery charge. I connected it myself though as it was a one for one replacement and thus no plumbing needed, their quoted price for installation was high I thought. A £5 charge to take away the old machine was good.

"Good honest service"

Prices virtually matched those searched on the web for deals. Kensington are actually a shop and you can view the goods as well as order them on line which gives you comfort. Straightforward people to deal with and don't pressurise for a sale. Delivered and fitted my integrated fridge with no fuss at all, putting on the door to match the rest of the kitchen, and realigned the unit so that it fitted in perfectly then took away the old fridge. All fuss free.

"Brill washer"

Good choice of appliances in the shop and on line,staff very friendly and helpfull,delivery excellent

"Need electricals? Go to Kensington!"

We've been customers for ten years. Nearly all our kitchen appliances are from Kensington. When they deliver the goods they take the old one away for a fiver. Fantastic. The staff are brilliant - they are helpful and have all the right answers. Prices are excellent too. What else can I say?

"Great service"

Highly recommend this supplier great service great prices.

"I would definitely recommend Kensington Appliances for their friendliness,efficiency and reasonable pricing."

Kensington Appliances were very knowledgable and helpful from the time I walked into the store and purchased a hot point washing machine!! To the delivery 3 days later. I paid £5 for them to take the old one away, I can't complain! I would definitely recommend Kensington Appliances for their friendliness,efficiency, and reasonable pricing.

"Fantastic service and great value"

I am absolutely delighted with my recent purchase of a Bosch dishwasher from Kensington. Every aspect of the purchase was smoothly executed and it was installed by a very competent installer. I would really recommend purchasing from Kensington.