"excellent, approachable, professional, and helpful"

On my first visit to review ovens I went away fully informed but unsure. Second visit met with a friendly informative sales person who gave me full information. Purchased that very day. After sales service was spot on. Thank you

"A good and personable company"

I would recommend Kensington Appliances. Before we even ordered anything they visited our house to help advise us on delivery and they made a great effort to keep up good communication with us throughout our order. Unfortunately they weren't able to help bring our particular fridge upstairs to the 3rd floor due to health and safety, but they fully explained why and we were able to do this ourselves. All in all a very good service.

"good helpful service and very easy purchase"

Helpful people who fitted machine quickly and were friendly; good instore price and service

"Quick and easy"

Phoned to make sure the washing machine was in stock, placed the order online and had it delivered three days later by two big helpful guys in a two hour slot. Will definitley use again and recommend

"Helpful Staff"

Bought a cooker and picked it up in store. Two guys lifted it into my van - staff very friendly and helpful

"Good Service and best price!"

Ordered online with Kensington-Delivered direct from manufacturer-delivery staff helpful

"First rate service"

The staff at Kensington appliances are very helpful and knowledgeable, there is always a large stock to choose from and they are very competitive on price, my delivery arrived when arranged and installed perfectly, all in all an excellent service thank you.

"Competitive price and delivered promptly"

I need a specific colour and Kensington had it and many more. Along with the cheapest price and no delivery costs it was an easy choice.

"OUTSTANDING CUSTOMER SERVICE"

I am so pleased with my new fridge freezer which I recently bought from Kensington Domestic Appliances in Heathfield. I have to say, the experience of dealing with the sales staff at Kensington was a refreshing reminder of the difference it makes to get really outstanding customer service. From my first visit to their easily accessible premises in High Street Heathfield, I enjoyed really expert advice from a friendly and knowledgeable sales person who was clearly very keen to fully understand my needs and recommend suitable products which I could choose from without making me feel under any pressure or obligation to buy. The delivery people were friendly and helpful too! Can't recommend Kensington Domestic Appliances highly enough. Having also found out that they supply kitchens, I'll definitely be going back to Kensington Appliances again soon.

"Terrible serve, no consistency in information oven by staff."

Terrible serve, no consistency in information oven by staff. Get you to buy on false pretences, then when you want to send back will charge restocking and will not pay postage. Better to pay a bit more and buy from someone like John Lewis, a reputable company with a great service z