"10/10"

Theresa was great and made me feel very comfortable during my call. Would recommend her to anyone else starting this process. Received all paperwork very quickly.

"Seamless experience "

My experience with Gaby was amazing. She was very kind and understanding and was thorough in her assessment. I felt supported through the process and she even sent me resources to help me know my rights. I would recommend official pets to my friends and family.

"Leon has done a phenomenal job having…"

Leon has done a phenomenal job having my German Shepherd certified as an ESA. There’s no long waiting process or huge sets of paperwork involved. If you’re considering having your pets deemed a necessity, I’d recommend going with him over any of the other so called “services” which may or may not be the real deal. Theres so many so called services that offer certificates and plaques which legally mean absolutely nothing and you are essentially paying for nothing. With him it’s straight to the point and all legally protected.

"Gaby was fantastic and super helpful"

Gaby was fantastic and super helpful! I was stressed about the process but then I talked with her and it was so fast and easy and comfortable! I really recommend both official pets and Gaby!

"Excellent and prompt service"

Excellent and prompt service! The consultation was quicker than I expected, and I received practical, helpful advice. They took the time to understand my situation from all angles — I truly appreciate their thorough and thoughtful approach.

"Excellent service with Travis!"

I had a fantastic experience working with Travis at OfficialPets.com. He was incredibly kind, patient, and thorough throughout the entire process. Not only did he provide thoughtful recommendations, but he also took the extra step of verifying everything with PetScreening.com right away. He kept me informed every step of the way, which made the whole process seamless and stress-free. I really appreciate his attention to detail and excellent customer service. Highly recommend!

"Pets"

Official pets was easy to use and I was able to speak to someone about the emotional support that my pets bring.

"Excellent "

Great experience overall. Booked an expedited appointment and got a call an hour later. 10/10 recommend

"Highly recommend!"

They were very quick to get to you, and they were very nice about the requests. They also reassure you that if you ever needed anything else they’ll quickly be of assistance.

"Quick and professional service!"

Offcial Pets was a breeze to use and great experience! I submitted my original request on Friday and got a call from my provider the next day on Saturday (which I missed), I got another call on Sunday (which I also missed). After 2 days of phone and email tag with my original provider I emailed Official Pets to see if there was another provider who had availability more suited to my schedule at which point Leon called shortly after and got me taken care of on the spot (8pm on a Sunday!). I had my letter within minutes of our phone conversation! I will absolutely be recommending this service to my friends.