"Theresa made this process very easy and…"

Theresa made this process very easy and I felt very understood. I enjoyed speaking to her at our first consultation, she is a talented medical provider and makes her patients feel comfortable. She also provided me a letter with ease, and I’m very thankful for her for helping me out.

"Wonderful Experience "

I cannot say enough great things about Theresa Broms who was my assigned Licensed Family Nurse Practitioner. She not only listened to me and HEARD all my concerns with compassion, but she explained to me a few things I wasn’t aware of and walked me through the process. She was totally understanding and patient with me. She gave me the tools to help me find my way and suggested a few other tactics I could employ to better my life. I would highly recommend Theresa if you are in need of this sort of documentation. Thank you Theresa very much for your guidance.

"Highly recommended "

I was a little skeptical with paying online for this service as there are a lot of scams out there but I had an excellent experience with Gaby and I got the ESA letter the same day. Gaby was very knowledgeable and caring during the call and made sure I understood everything. I would highly recommend her.

"Gabby is the best!"

Gabby provided me tremendous service! She was very timely and effective in this process. Without her, my new puppy would not have been able to stay with us in our new desired apartment complex, even though he helps me with so many things on a day to day. Thank you Gabby for helping me and getting my dog and cat prescribed to me!

"What a great experience"

What a great experience! Theresa is great at what she does. It was a blessing to get to speak with her and learn more about myself in the process. She was kind enough to tell me about other ways my dog could be of help to me. She is encouraging, supportive, and loves what she does. As a fellow nurse, I think she’s the perfect person for what she does. The customer support team (Leon) was also great! Thank you all for what you do and I’m glad to have found out about officialpets! -Tajiri Mason, RN

"Would Highly Recommend "

My therapist Gabriela Jardines was amazing and was very quick to respond. This service is very trustworthy and she was very attentive and caring in the initial call and I received the necessary forms and documents the same day and when I needed her help later for verification, she took care of it within an hour. Would highly recommend.

"I had an excellent experience"

I had an excellent experience! The response was quick, and during my appointment, Dr Melnytsky was very supportive and understanding. He also assisted me by sending a letter directly to my apartment, and my pet was approved as ESA without any issues. Thank you!

"Excellent service"

I’m extremely happy with my experience at Official Pets! Their customer service truly surpassed my expectations. My therapist, Theresa, was fantastic – she took the time to listen, responded to my concerns, and made me feel comfortable throughout the entire process. I highly recommend Official Pets!

"Exceptional Service"

I'm extremely satisfied with Official Pets! Their customer service exceeded my expectations. My assigned therapist, Gaby, was outstanding - she listened attentively, addressed my concerns, and made me feel at ease throughout the process. I highly recommend Official Pets!

"Fast and Simple"

Travis was super helpful and the process was extremely simple and quick. I would recommend the service to anyone looking for an ESA letter.