"Very Bad Service and Worst Customer Support"

I used this site and had very very bad experience. I will not recommend anyone to use this site ever. Go for other sites like flipkart, amazon or you can use snapdeal as well but never go for this site. You can neither track properly nor cancel the product and customer support are very confusing. Totally disgusting.!!

"Frauds Selling old products"

I have recently purchased a Fender Acoustic Guitar 140SCE (all mahogany ), the packing was very decent, the impressions started falling to bitterness when i examined the product, it was hardly new, lot of scratches on the guitar, the knobs where glued up a lot with black grease, the neck of the guitar had a crack. Over all while playing the guitar there was a lot of fret buzzing sound even when i changed the new strings under a technician. He had told me that the wiring of the guitar has been repaird and is not factory fitted. I just wondered How cheap BAJAAO.com has behaved with sending an instrument in this way. I called up the customer servicethe next day i got the product (which is before changing strings), their customer service was very third rated by showing rasicm through imitating Tamil Language as well as calling out my name is a funny way. This lost complete hope on such a website which is doing a fraud marketting and selling the instruments to the customer till their money is reached. I called the cheap company repeatedly and they hardly ignored my call. I'm sure this pathetic-cheap company won't last for long but may the company's fall become a better news. Will be taking this news forward to the social media.

"Pathetic customer service. Bajaao is a fraudulent site."

Ordered a Shure microphone and a cable for it. The person that I talked to while making the purchase told me that the cable is compatible with the microphone. When I received the product, the cable wasn't compatible with the microphone at all. Also, the MRP sticker of the cable was ripped off but I could still see clearly that the cost of the cable was Rs 220 when Bajaao actually charged me Rs 320 for the cable. Basically, they tried to charge me 100 rupees extra and tried to hide the MRP. When asked about this to the After Sales department, they said "We would like to inform you that we import these cables and to avoid the currency issue while audit, we take out the price tag and in no way we over charges our customers." Would you see the MRP of a product erased if you visit any store in India regardless of what you're purchasing? Also, I didn't know that I had to return the cable so I threw the carton it came in. Now while returning, they asked me to give it in the carton because if the cable reached them in a damaged condition, they'll deduct 15 percent from the refund of a product that they overpriced. Hello fraudulent people. Please don't ever purchase anything from Bajaao unless you want to waste your precious time and money.

"worst experience ever"

order# 59067

I ordered FENDER SQUIER AFFINITY SERIES FAT STRAT guitar in mirror black color a week ago from bajaao... order was confirmed .. didn't get it delivered, so called the customer service and they said we don't have this guitar in stock.. you can cancel the order and buy a different one .. if you don't have then why didn't you call and informed me earlier.. i'm waiting like a fool for last 7 days... and if you don't have then why does it still showing available on your website... **Beware .. never prepay for anything --- order on cod only or your money can get stuck for who know .. i just don't trust this website...

"Great shopping experience"

One of a very unique kind of website in India which encourages new musicians to buy musical instruments at their convenience. A wide range of products to choose from. I have experienced a good shopping experience as there was a lot of personalisation which I felt and the customer service rep easily understood what my requirement was.

"THE WORST-est*"

I have never seen such unprofessionalism, lack of commitment and great irresponsibilty.
The site kept me waiting on my electro classical guitar for 1 month and then told me to forget about the guitar as due to SOME reasons they couldn't deliver it.

DO NOT WASTE YOUR TIME .

"worst one don't buy any thing from bajaao its a scam"

i placed my order on 14 march 2016 with 2-4 days transit
and still didn't get my product
they didn't responds you after payment gets done
and nothing you will get with that
you can't get any conformation mail from bajaao
so please don't buy any thing from this shittty site bajaao

"Waste of time."

Bajaao.com really sucks big time.
I had placed an order for a keyboard (Casio CTK 7300IN) on 5th Jan 2016, and I didn't get any confirmation message or mail. And after 7 days, I called them exactly 12 times and it just kept ringing, then finally a female answered it (only the 12th time.) And told me that my order was cancelled due to some quality issue. And later, I received a call again from bajaao saying that the product was cancelled due to no stock in inventory. And they had not sent a message or a mail regarding it before. Only when I called, they told me it was cancelled.
Customer Care sucks too. I called more than 5 times everyday at different intervals of time and no one seemed to answer the call.

"Worst company i have ever seen."

Fake promises made by them referring to as priority shipping. They can't even deliver a guitar . Such losers . And the customer care agents are so fake . Is it a business or a joke ? Or are you guys just fooling around ? Or maybe a fake website . No updates , nothing . Such disgusting people . There's two words for all of the people associated with Baajao.com. Get lost !

"Hopeless & Unprofessional"

They mentioned the product will get dispatched in 5-8days.
But in my case i waited for 25days and there is no update.
I was continuously behind customer care support regarding my product, they are such a bunch of unprofessional people, they always gave me a fake promise about delivery and disconnect the call.
The best part is every time you call them ,the coming Monday would be your delivery date and unfortunately that Monday has never come for me.
when i asked to give their higher authorities contact, they said they will arrange callback. again that was a fake promise.
So over all i feel Bajaao is fooling cutomer's just taking our money and playing around with it without delivering the product.
the customer support is completely hopeless.
Never go with BAJAAO.