"A great shopping experience "

The store is laid out well, making browsing easy. There’s a great selection of products to tempt the shopper and provided gift ideas for my future purchases. The staff are always so delightful, cheerful, chatty and helpful. Shopping at OB is always a pleasurable experience.

"Beautiful store"

Beautiful store, absolutely love, love Oliver Bonas, spend too much!!! 🤣 staff so very helpful and friendly.

"Lovely staff and great clothes!"

Brilliant staff who are so helpful and friendly, inclusive sizing and just generally wonderful experience in stores.

"Very easy to return items"

Very easy to return items. Very nice staff. Just a quick question about item returns.

"Was over joyed to the fact it was not a…"

Was over joyed to the fact it was not a new shoe store but a great new way to shop for clothes and accessories and things for the home. Lovely furniture and decor with a great selection of things . Just loved the flower vase s and glasses, great games for the family to play.

"Unfit for purpose "

Bought a beautiful pair of hoop earrings but tried for 10 minutes to get them in my ear and couldn't. As you tried to push the earring into your ear, the thread of the earring moved backwards making it impossible. Made my hole actually bleed repeatedly trying. Completely unfit for purpose

"The staff in the store were…"

The staff in the store were knowledgeable, polite and friendly. I purchased so am happy!!

"Looking for a leaving present "

Friendly helpful staff, (was served by manager today) I love shopping at the St.Marys gate store.
Great choice of products, well presented in a clean and tidy store.
Something for everyone's budget.

"Some of the best customer service ever"

Some of the best customer service ever. Ordered to the wrong address. Emailed customer services. Despite item having been dispatched I received a pretty much instant refund. So impressed. When item arrived at correct address it was perfect. Thank you.

"Just lovely"

I visited Oliver Bonus Shop today and had a great experience! Upon entering, the staff promptly asked if I needed assistance. When I explained what I was looking for, they informed me that the item was out of stock but took the time to look it up and added me to the waiting list for when my size becomes available.

I really appreciated their helpfulness! I also found another sweater that I loved and was very impressed with the selection. Overall, it was a positive shopping experience, and I look forward to returning.