"Straightforward process"

Straightforward process, good communication, helped resolve and issue with the installer. Izzy is a 🌟.

"Very helpful and easy to deal with"

Very helpful and easy to deal with

"Excellent service"

Excellent service - from contacting Hometree Finance to having boiler fitted took just 4 working days.

"Great service as always"

Great service as always! Would definetely recommend!

"Helpful eficient polite staff"

Helpful eficient polite staff

"Efficient & correct."

Efficient & correct.

"The yearly service was very good and…"

The yearly service was very good and quickly

"Very proffesional service "

Very exelent service.

"SCAM ALERT – Smart Cover rebranded as Home Tree Services Ltd & Smart Cover DI Limited!"

Update: 03.03.25
Unfortunately no-one has bothered to call me back, which is a concern for any future clients or customers.
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SCAM ALERT – Smart Cover rebranded as Home Tree Services Ltd & Smart Cover DI Limited!

⚠️ DO NOT TRUST THIS COMPANY!
I am a genuine customer (Ref: SMCOV785872) and was fraudulently charged £189 by Smart Cover DI Limited on 17th January 2025 — despite cancelling my boiler service policy last year via email and phone.

This company now trades under multiple aliases:
• Smart Cover DI Limited
• Smart Cover Insurance Services
• Home Tree Services Ltd London
• Hometree Marketplace Ltd

Lloyds Bank identified this as fraud and refunded me, only for the company to take the money again without consent!
They ignore all emails and calls — classic scam tactics!

Raise the issue with your bank’s fraud team, Action Fraud, and Martin Lewis!

Avoid at all costs!

"Cannot fault the service"

Cannot fault the service