"AVOID. AVOID. AVOID."

So disappointing. Feel like I was robbed by these clowns.
Like so many others - I've had a terrible experience with PAOM.
2 months to deliver. Shocking lack of customer communication.
TRASH end product. Super low-resolution, rubbish quality print. Going in the trash.

AVOID. AVOID. AVOID.

"I ordered a linen shirt. Fool me once?"

I ordered a linen shirt. The cut and fit were great. Nice attention to detail and decent sewing. Impressed! The printing on that material however is garbage. Muddy gross detail. I threw my order in the trash and obviously would suggest not using this service as there are no returns. The custom design feature on their website shows a vivid image that's clear. What I got was unrecognizable.

I also ordered pants that were made of very cheap polyester. Not great print either but otherwise acceptable. Maybe some of their products are ok but there is no warning about their website about linen looking blurry and gross.

"Lying customer service scam"

I ordered a custom button down shirt in May of 2018. I was very patient and waited over a month before contacting customer service to check on the status of my order. Evelyn made herself out to be very nice and helpful, and we kept regular correspondence for about two months.

During this time, she told me first that the shirt was finished but they had forgotten to ship it. I waited about a week before asking for a shipping number. She told me she didn’t have one but assured me it was on its way. The status of my order on their website, however, indicated that the shirt had still not even been made.

I remained patient, expecting a custom product to take longer than usual. I continued emailing Evelyn, and she kept telling me that it was on its way. It was in mid August that I finally lost patience and told her that the occasion I had purchased the shirt for had passed. As there was no evidence of the shirt ever having been made, much less shipped, I asked for a refund. I was told by Evelyn that they do not offer refunds, even if I had not ever received the product I had paid $80 for. She offered me store credit, which I told her would not be satisfactory because I do not plan to order from PAOM again.

She never even replied to this last email, and as of July 2019 I have received neither shirt nor refund. I have not even received the store credit that was offered, which I would have used to create a shirt printed with the text of this review.

Do not buy anything from this store if you would not like to be scammed, stolen from, and lied to.

"The final product COMPLETELY justifies the bumps along the way"

Accidentally ordered a size that's way too small in haste. Emailed as soon as I could with some "high priority" options they had available to upsize it. They completely understood and obliged, getting me the correct size.
AWESOME print quality but for some things, I would suggest going a size or 2 up, but I'm more than happy with what I received.
It was a design I made myself and so I just wish you had the ability to actually view the back side of the shirt and ensure a great print all around, which unfortunately led to the downfall of the back right shoulder looking a tad askew. Don't know why they can't have a back view like they do for the front. I even emailed about this issue and all they did was edit MY product and ONLY mine to say "The product is printed on both sides." No technical improvements, which was a lot more hilarious than it was disappointing I'll be honest.

All in all I am beyond excited at how things turned out and I am incredibly happy with what I've got. Fantastic customer service. I just wish they had a better interface to view ALL sides of an "all over print" product.

"Took 5 weeks to deliver order despite…"

Took 5 weeks to deliver order despite their guarantee that orders will be shipped "within four weeks". After weeks of back-and-forth with their customer service team, they finally provided shipping information. Everything is made and shipped from China. The shirts were not what I ordered - design was supposed to be on only one side with a solid black back but instead was printed on both sides. For a totebag and two tshirts i paid $95 and waited 5 weeks only to receive items that were not made to specification. I just emailed them for a partial refund (the bag was fine) - we'll see what happens.

"This company needs to be sued"

This company needs to be sued. I've never experienced such bad customer service. 100% a scam. Why have they not been sued??

"HUGE SCAM!"

HUGE SCAM!! Low quality products. Unprofessional if you try to get refund or return the item. What's worst is they don't pay the artists royalties for their artwork!!!

"Avoid at all costs"

Avoid at all costs! This company doesn’t pay a cent to the artists they work with and their products are of such poor quality! The CEO Margaret should be sued.

"They never deliver a product without…"

They never deliver a product without defects. Refused to replace it and were rude over email. Scam company, do not use.

"No product + double charged"

It's been over 6 months and I have yet to receive my order. I was also double charged- and have yet to receive a refund.
Avoid headaches and wasting your money,
If I could give zero starts I would.

DON'T USE.