"A comfortable journey with stunning scenery "

We used City Link from Inverness to Fort William. The bus was comfortable and clean. The driver was friendly and helped passengers who were unsure when to get off.
It was a two hour journey for £14 each along Loch Ness. A bargain and most enjoyable. Will definitely use City Link again

"Went to catch the 909 from Grange mouth…"

Went to catch the 909 from Grange mouth to Stirling at 10.29, I was there at 10.20, needed to catch the bus to Perth at 11.12, used the tracker to see 909 was late (as usual) phoned my sister to come & take me to Stirling, I was on Perth bus which was on time, we were leaving Stirling & the 909 was coming in. Can you please explain WHY the 909 is so unreliable? Thank you

"M9 that goes through Perth manse road…"

M9 that goes through Perth manse road bus stop by 6:19am is now coming around 7:15am lately leaving me stranded and late for resumption.
If the time has been changed it's expedient to stop showing 6:19am on the App then having to wait in the cold yet no information about the bus coming late.

"Drivers leaving stops earlier than scheduled "

Hi I arrived at maybury edinburgh, for the 900 service to Glasgow scheduled for 23.35, at 23.32 only to find that the bus had left the stop already and was sitting at the traffic lights ahead of the stop. This meant that I had to wait for the next bus scheduled for 00.05 which was untraceable due to it being a stagecoach (replacement)bus.
Thankfully this bus arrived on time but as this bus diverts into the airport meant that I arrived home around 45mins later than I should have if you're driver had been doing his job properly.
I would appreciate if you would remind your driver that he is employed to provide a service to the public and that although there may be numerous reasons for being late to a stop there is no excuse for leaving a stop early.

"This morning's 7.05 service from…"

This morning's 7.05 service from Aberdeen to halbeath park and ride failed to show. At 7.25 we were informed the bus was cancelled and the they would try and 'squeeze' us onto the 8.05 but there were no guarantees. We did get on the 8.05, thankfully. Now I have no idea whether I will manage to EDI for my flight. Surely airport passengers and those with connecting arrangements should have priority?

"Torture!"

Yesterday whilst travelling back to Portree from Glasgow we were subjected to constant “Thank you for travelling with us” then “The next stop is”. Not that it ever said where the next stop was! Six and a half hours is a long time to be on a bus listening to this over and over. Any chance of sleeping wasn’t going to happen that’s for sure. I feel sorry for your bus drivers. It must be a nightmare for them. This needs to be sorted asap.

"902 bus"

It’s my opinion

"Worst bus experience in my life"

Worst bus experience in my life. Totally cold bus on the way to Edinburgh airport from Glasgow in the morning. One hour with cold feet. Remember to bring gloves, scarfs and hot drinks. I will recommend you to take the train to Edinburgh and change to the tram to the airport. The cost is similar.

"Waiting over 30 minutes for a bus"

Waiting over 30 minutes for a bus thats scheduled on an hourly route. Atrocious service - Aug 23, 2023

Reply to the reply - Yeah yeah same cr@p you paste into every other negative review. I was bringing this to other peoples attention not a soulless corporation

"Once again I attempted to use your…"

Once again I attempted to use your service and have been let down again.

The last time this happened, you denied and said bus not tracked. This time I have attached the screen shots from your app of the tracker and my ticket

Please refund my money