"I waited on a bus and it deliberately…"

I waited on a bus and it deliberately drove passed me. Leaving me stranded as the area I was waiting at had no other public transportation. The bus driver actually saw me. I have emailed citylink and STILL awaiting a response. So no I doubt I’d ever use them again and I was a regular customer

"Smart Thinking....Citylinking"

Recently come off a trip with Citylink on Friday and was surprised about how punctual they were coming from Aberdeen to Glasgow

"We get the 909 bus 2.06 every Friday…"

We get the 909 bus 2.06 every Friday from boness to Edinburgh. 9 times out of 10 it can be 10 to 30 mins late which is shocking standing that amoun of time at the bus stop. Also getting the 8.06 back from corstorphine one drier was going to pass the stop. He told me to put my phone torch on so he could see us. It is our only option from boness to Edinburgh otherwise we would not use the service. Margaret dickson

"Comfortable journey but no Wi-Fi "

Comfortable journey, quality seating and power charging for mobile. No Wi-Fi which is poor needed these days for travelling customers

"The person loading the London bus…"

The person loading the London bus today a guy called Justin was very very helpful I was seeing my family off to Manchester’this guy was laughing & joking ‘made my day ‘ will definitely travel with this company again ‘ from Buchanan bus station Glasgow’well done Justin thank you

"A quick, regular and convenient way to travel to Glasgow "

A convenient quick regular service to Glasgow, thanks to the driver today who stopped for us as we ran to the bus stop at Ratho Station. 😃

"edinburgh airport "

Arrived at edinburgh airport late night, unable to access on line time table, for the Air 900 service.
app did not appear to be working, no timetables at the bus stop. Once on the bus difficult to navigate where I was as the on board tracking system was not on.
I had to go and ask the driver if he was stopping at Eurocentral. Thankfully he was. The journey itself was good but the online facilities should be available.

"Very comfortable journey from Glasgow…"

Very comfortable journey from Glasgow Buchanan street Bus Station to Maybury Edinburgh. Very courteous Driver.
Superb

"Heart attack Walk"

The busses are great, even without a toilet. I can manage, even, at this stage of my life (75yrs) Some of your drivers are EXCELLENT....My complaint is:-
Cairnryan is a rural area. I have a 20 minute walk, in all weather's and darkness to my home. Why and I do mean WHY can't the 923 stop at the next available bus stop after Stena???? It is not a danger to any traffic and as an express bus, it has done its duty. ALL passengers arrive on time for the ferry. Let's pray you change the rules soon or the Scottish government change them...
Compliment:- your busses are as clean and efficient as German busses,which are also,efficient and CLEAN.

"Toilets"

I am very confused as to why your 923 service from Glasgow Buchanan St station to Cairnryan stena line port does not have a toilet on board. It's a 2hr 5 minute journey. You have use of a toilet on the 900 service from Glasgow to Edinburgh, thats only a 1 hour 10 minute journey. Please do not say that the toilet on the 900 service is locked off because it never is. I think that the 923 service that is provided is being is very discrimating against the public who have weak bladders, who can't have a drink of water on the journey without worrying that they may need the toilet.