"I'm surprised to see so many poor…"

I'm surprised to see so many poor reviews, I've mostly always received great service, considerate driving and comfortable seats

"Coaches and drivers made my jouney I…"

Coaches and drivers made my jouney I booked on the app took money £2 did not issue tickets e-mail info No Reply rebooked on the web-site no problem

"My travel with Citylink"

The driver is very helpful &very polite , I travel a lot to Dundee and back to Glasgow or a regular basis because of my work. The journey is always very comfortable and relaxing makes it much better than me taking my car I love travelling by bus , so I wouldn’t travel any other way ever 💯

"Quick service on a Sunday!"

We took a service 900 trip that stops in both Maxim Park and Baillieston last Sunday afternoon and we were perfectly on time and had a great trip. We love the 900 service and travel to Edinburgh from Glasgow about once a week.

" No wonder people avoid bus travel. "

At Aberdeen bus station there was a total lack of information. About the appropriate stance, the fact the bus hadn’t arrived 15 minutes after it was due to depart and Jo one to ask. The return journey was twice delayed (15 minutes then 30 minutes) to enable the driver to comply with the law which obviously was not his fault. Not was it his fault that the heating was jammed full on making conditions horrendous in spite of the fact he said he had reported it “time upon time” and ignored. The one star is gif the driver who was pleasant, helpful and blameless.

"902 was great."

Update 26 Feb
I can confirm the 902 has a tracker and that it works. I stumbled on it and used it both ways last week.
It was transformative and I will now be using the 902 more often.

Well done city link.
902 was great.
Lunchtime service Coatbridge to Glasgow deteriorated such that I don't use it anymore. Totally unreliable. I now use train to Glasgow and bus back.
The lack of a tracker is a serious failing, I've seen many times people waiting at bus stop for upward of 20 minutes before abandoning their bus trip. You just never know where it is and how long you'd wait.
Such a shame. Get a tracker please

"Fantastic Serviceo …"

Use this service often to and from both Edinburgh and Glasgow airports and for breaks away to several Towns and Cities.
Great Service,always on time,comfy seats.drivers friendly ,polite,and helpful.
Highly Reccommend

"I make my reservations for travel online"

I make my reservations for travel online. Simple and straight forward. The coaches are clean, comfortable and always on time

"The buses are comfortable and usually…"

The buses are comfortable and usually on time. However, I travel regularly between Edinburgh and Aberdeen and use my time productively. So it is really frustrating that there is no WIFI available. Other bus companies provide WIFI so why not Citylink? It's essential for the business traveller.

"Dreadful app"

In my experience when you are on the bus the journey is good: the buses are comfortable and the drivers are generally friendly. However the Citylink app is dreadful. I last used the service in November: I was returning from the rugby in Edinburgh and deliberately left it until late evening to catch the bus back to Glasgow. I waited over an hour that Sunday evening hoping to catch a limped of the distinctive Citylink bus. The app was useless: buses simply “disappeared (as too did part of the route from central Edinburgh!). The experience means I am now more likely to drive to and from Edinburgh rather than rely on Citylink. So disappointing as I would like to be able to rely on public buses