"You use my mother's name all the time …"

You use my mother's name all the time Sheila Ballard ,.I. am your customer Christina Ballard I sent a gift to my mum last year, and you keep saying she is your customer , it's not her it's me Christina Ballard please right this it is very disconcerning

"All went wrong....billing…"

Everything went wrong....billing ...specified birthday wrong by 10 years...credit card details and wrong hamper

"The chocolat melting!!!!"

The chocolat melting!!!!

"The order was fulfilled within the same…"

The order was fulfilled within the same day so was reliable. Though I was home did not hear the door knock, the parcel was left at the front door and an email with photo was sent. since it was a hot day and it was chocolates, it was luck that I saw the email quickly.

"Excellent way to send gift to family etc."

Easy site to build a box and prompt delivery. Recipients were impressed. Would like a few more chocolate options for build a box. More flavours other than nuts,etc. Maybe mint, honeycomb?

"Impeccable customer service "

I was unsure about a product I was interested in purchasing, the online support person was very knowledgeable about all products on offer and addressed my query perfectly 👌

"Delivered 2 days after they were ordered"

I ordered on 14/1/25 for express delivery 15/1/25, wasn't delivered till 16/1/25! The birthday was 15/1/25.
You can't tell those chocolates were refrigerated for the two it took to get there? Very disappointed.

"It took 4 days to be delivered"

It took 4 days to be delivered would be the only thing I wasn't happy about

"Really easy and quick ordering and…"

Really easy and quick ordering and delivery. Exactly what I wanted as the person I was gifting doesn't like milk chocolate so having all dark chocolate was perfect.

"Delivery was on time"

Delivery was on time, chocolate arrived a little melted but easy fix to put in fridge. Mrs was happy