"Products may create severe allergic reactions - and no customer support!"

I had ordered products from Glow Fairy before and liked them. However, this time I ordered and used the wrinkle eraser patches and ended up with redness first, that then developed into really painful, badly swollen welts on my face. I reached out to customer support, with no success: 15 phone calls (nobody answers), multiple emails (no response), and even DMs on IG are met with utter silence. There seems to be no customer service at all, despite promises of 100% satisfaction guaranteed on the website.

"I was very pleased with the quick…"

I was very pleased with the quick response, Lauryn was very thorough and easy to talk I’m confident my problem was taken care of .

"Helped really fast and I had to do nothing but write 2 scentences"

Customizing Service (the kind women helping me was Lauryn) is very nice and extremly fast. Seriously, minutes! Super simple! No complains!

"CS responded quickly and efficiently"

CS responded quickly and efficiently! My issue was resolved immediately.
Thank you! Can’t wait to receive and start using my products!

"I had to fix my order & Lauryn was…"

I had to fix my order & Lauryn was fabulous! She understood my problem & took care of it quickly without a bunch of emails back and forth.

"Fabulous representative of the company"

Lauryn is an exceptional customer service representative! She was so efficient and happy to help me with my issues! Took care of the problem and answered all my questions in a very timely manner!!
Thank you Lauryn!

"Great customer service"

Great customer service! My support person Lauryn was very helpful and pleasant. She handled my situation in timely manner. I love your products and will definitely continue to purchase from Glow Fairy.

"Great Customer Service"

Customer service is top notch. I had a question and Lauryn was very prompt to respond and was very helpful in answering my question.

"Customer service was excellent"

Customer service was excellent to work with! I did not receive my product in the mail and they took care of the problem and reissued me another one quickly! Outstanding customer service!!

"Customer service"

Every interaction I have had with the team at The Glow Fairy has been great. They are always super speedy & helpful in their responses. It's always an easy process when ordering