"Happy to continue doing business with Glow Fairy"

I’ve been pleasantly surprised by the efficacy of the products. I use the glow wand on my thighs & I have definitely seen improvement and tightened skin. I’ve had a couple of shipment issues with the products but as soon as I reach out to Glow Fairy they correspond quickly and they rectify the issue. They are very easy to work with

"The glow ward is crap very waxy did…"

The glow ward is crap very waxy did nothing for me

"Recently purchased the eye serum"

Recently purchased the eye serum, an I have to say I'm extremely disappointed. The product does not live up to its expectation. I have bags under my eyes an was hoping this would help tighten and diminish the appearance. There was absolutely no change what so ever. Definitely would not purchase or recommend this product.

"3rd order - but where is it??????"

I keep hearing how great the customer service is, sadly that has not been the case. I order a week ago 17th, my third order. Still no update, on the 23rd Samantha said hope to ship soon, I replied and asked when, still no reply. If you can't fulfill orders don't paste yourselves all over social media, look after returning customers first. Still on the fence if it even works, I am through onto the second tub on booty, thighs and arms and to be honest no difference. Although, I believe in consistency hence why I ordered a 3rd time but sadly hasn't been dispatched yet alone arrived, so I now have a break in this daily consistency so very disappointed Glow Fairy, get your act together!!!

"Fantastic Products "

Glow Fairy products are fantastic. They have truly made a difference, my skin looks better every day. I am so happy that I purchased them.
Also your customer support staff is so helpful, knowledgeable and professional. I will definitely remain a loyal customer. Thank you for making such wonderful and needed products.

"I reach out to customer service because…"

I reach out to customer service because I had some more questions I needed answers for before making a purchase. Customer service was fast and their response was detail. I was able to make a purchase and happy with the results so far.

"Had a terrible burning sensation on my…"

Had a terrible burning sensation on my skin asked for a refund that was refused as I had not kept the packaging was offered an exchange obviously I cannot use their products

"I purchased 3 products"

I purchased 3 products, followed the instructions 100%.
Absolutely no difference.
These products do not work, save your money. I am so disappointed.

"Samantha understood the assignment…"

Samantha understood the assignment provided helpful advise and when nothing came of it, she understood my frustration, mean and nasty comments and not only handled herself with decorum which I certainly did not possess at the time and then went above and beyond in scheduling a redelivery at the company's expense and cherry on top offered me a choice of a free gift as an apology and yet it was nit her company delivered! Sam needs a special mention for solving my dilemma

"Fantastic customer service"

Fantastic customer service, have to say I have never had such a speedy response to anything and everything I have asked, both before and after I had made my purchase, everyone I had a reply from to my queries was very quick and very helpful
Can’t wait to start using my products and will definitely be purchasing from The Glow Fairy again