"The customer service was excellent"

The customer service was excellent

"Very knowledgeable extremely focused on…"

Very knowledgeable extremely focused on detail and they keep their word I would definitely use them again

"Never do business with them"

Never do business with them. I received a faulty engine which cost me $4600 extra in installation. They would not take responsibility until I took the legal route. They ended up giving me $1000 refund and $1800 credit for a future purchase. I am not a mechanic, so I did not know when I would use the credit. 16 months after receiving the credit I needed to use if for an older 4 runner. They were really responsive until I let them know I have the credit. Now I cannot get them to respond to any of my inquiries. They would not stop calling and emailing me about purchasing the new engine up to the point that I mentioned the credit. Now it is crickets for the past two weeks.

They claim the gift voucher was only good for six months, even though I was verbally told on a recorded call that it would be honored. I recorded the call and informed Tia that I was recording her, and she verbally confirmed they would honor the gift certificate. I spoke with them about this, and they said they would review the calls and get back to me. Now, they will not return calls. Make sure to look at their poor reviews. They are 100% correct. They will sell you a faulty product and then avoid you once they know you cannot be taken advantage of.

Based on my experience with this company, they create fake reviews or pay people to give good reviews.

"I could not find a 5-speed gear box"

I could not find a 5-speed gear box. Went to Google you were the first Company come up. I am so glad for Best Use Auto parts . Today I ride again. Thanks. You are my go to!!!

"Best use auto parts was transparent…"

Best use auto parts was transparent through the entire process. They were willing they to answer every question as many times as it took for the customer to feel comfortable about the process

"Got me the parts I needed in a timely…"

Got me the parts I needed in a timely fashion

"quality needed on parts that are used"

Item was shipped as soon as possible.
Assistance was helpful.
I would recommend that whenever you guys list an item for sale even when it’s used, do a deep clean on the items that you ship out. some parts that are listed as used have oil n it’ll best if u were to clean before shipping it out.

"Amazing after sale support."

Amazing after sale support.

"Worst experience I've ever been…"

Worst experience I've ever been through. Engine I got came with head gasket issue. I replaced everything in engine compartment to show it wasn't anything but engine. I in the end got screwed on purchase. Buy new and if you go used go elsewhere.

"On top of things and very helpful!"

On top of things and very helpful!