Best Use Auto Parts LLC

Transportation Access and Assistance
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163 reviews
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Best Use Auto Parts LLC

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Deb Shawver

2.00/5.00

"Advise to others to let your mechanic buy the major parts incase there are problems."

I will describe my experience working with this company. I bought an engine from them, for $1744 on 7/23. It arrived at my mechanic's on 8/2, he was backed up and they started work around the 15th. They discovered the engine had a cracked oil filter housing and cracked oil pan on the 20th. The warranty says: (Engines are complete assemblies including Manifolds, Oil Pan, Timing Belts, and Covers, Fuel Injection or Carburetor. We guarantee only the long block. The manifolds, gaskets, seals, hoses, oil pan, timing belts and covers, fuel injection, or carburetor, are not covered under warranty. Orders of “Block Only” (Short or Long Block) are guaranteed to be rebuildable only)
They said they would not pay for the extra cost of the pan, but would for the housing. On 8/23 sent an estimate of $607 and two people assured me the housing cost would be covered. They took until 9/26 to reimburse me $350. Warning: Don't buy parts yourself. Let the mechanic supply them.

24/09/2024

Vivek Vijayan

5.00/5.00

"Very good experience"


Very good experience

24/09/2024

Joji Jacob

5.00/5.00

"Offers a solid selection of used auto…"

Offers a solid selection of used auto parts at reasonable prices. The parts I purchased were in good condition and functioned as expected. Their customer service was excellent—helpful and quick to respond. Shipping was prompt, which adds peace of mind.

23/09/2024

Jerome Harris

5.00/5.00

"My experience with best used auto parts "

What made the experience great for me was the customer service with Brian, Jason in sales and I will definitely use them again and above all the part was clean and in good condition and the price was reasonable

23/09/2024

Terr

5.00/5.00

"Ordering was simple and shipping was…"

Ordering was simple and shipping was fast.

21/09/2024

Greg

2.00/5.00

"Wrong engine"

Engine received was not the one ordered.
Additionally the quality of engine and shipment protection was unexceptable.
Several oil connections were left exposed. Banjo bolts removed and missing and damaged steel lines. Rubber boot that connects to turbo was cut off with knife.
Only reason for 2 stars is Best Use responded quickly and is working on replacement. Will see how this goes...

20/09/2024

Absalom Martino

5.00/5.00

"Engine for 2008 Infiniti QX56 "

Ms. Jennifer was very helpful in my process of getting my engine

17/09/2024

Teaundre Leon

5.00/5.00

"Shawn was very professional"

Shawn was very professional, knowledgeable, and helpful! Would recommend to anyone!

16/09/2024

Eric Mifflin

5.00/5.00

"Great customer service A++ part= 4L60E…"

Great customer service A++ part= 4L60E Transmission

13/09/2024

David White

5.00/5.00

"That you have financing available "

My experience was great because my engine was hard to find with low mileage and a decent price. Best Use Auto Parts had everything I wanted and went beyond my expectations. From the start, everyone was so helpful and knowledgeable, and they even have financing.They were very experienced and helped me through every step of the way until my engine reached the destination.

12/09/2024
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