"Fantastic service."

My shower was on need of a clean and reseal. Not knowing the type of material of a mosaic in my shower, Mr Coward at the Blackpool branch suggested I sent him photo and he would be able to get guidance on the correct materials to use. This I did and within 24 hours he contacted me with the information required and that the materials could be picked up from the store. What fantastic service

"Happy with the quality of the product"

Happy with the quality of the product - we were tied to a particular tile as our new developer had already used it.
Online order was processed easily and promptly, and then when we were 4 tiles short the Gloucester branch sorted out the extra ones for us.
My tiler is now going to use the same ones for his next job.

"Good Service"

The only thing that would have improved my experience, would have been an ETA on the delivery day. Other than that, I was very happy with the service and products provided.

"No communication to customers "

Customer service has not been the best from CTD.
I have had to chase them up every step of the way. I'm not sure if it is just how they do things or if something Went wrong. From out of stock tiles waiting for a delivery that wasn't turning up. The tiles were perfect when they eventually turned up a few days later. No response from email no courtesy calls. No acknowledge or receipt of returning tiles. Now it looks like I will have to chase a refund. Based off my experience I wouldn't reccomend CTD. I am disappointed because Ithey have lots of good reviews that's why I went to them.

"Team valley Darren 5*"

Team valley
Darren was extremely helpful from discussing styles and size of tiles suitable for bathroom and en suite to offering advice with grout colour and for ordering in extra tiles so they were in stock if needed. Friendly and approachable answering all queries and offering his expertise advice.
The choice and quality of tile was great compared to other tile suppliers.

"excellent service"

We visited CTD tiles today to get some silicone sealant that was used in our bathroom.Even though they did not stock what we wanted,they were very helpful and the polite gentleman knew where we could obtain it from and he phoned them to make sure they had the items required in stock.You were so helpful and polite.Will definetly use CTD tiles again.

"Really helpful staff"

Really helpful staff

"We visited the Kings Norton branch…"

We visited the Kings Norton branch today and a lady called Ria helped us out. She was amazing so friendly and helpful. Got us some sample tiles and helped us find what we were looking for. She’s a credit to your store

"Excellent service and delivery"

Excellent on line service and delivery on selected tiles. Good price and very pleased with quality of wood effect porcelain tiles for kitchen/dining room. Would recommend. Very helpful in Merry Hill store as well, ordering me one full size tile to try at home before ordering on.

"I would like to thank Tina and Craig …"

I would like to thank Tina and Craig in the Coventry store for exceptional service with a good old fashion smile , they couldn’t do enough for you and even remembered your name when you went in , what a team
Thanks Tracy & Brian