"Outstanding in every way"

Firstly the experience - Fantastic support from the Customer support Team. I had problems trying to pay using divide Buy option, but on each occasion the person i spoke to was fantastic, called me, sent me texts and arranged for the Divide Buy people to contact me and then followed up with me.
When i asked about a delivery time, again fantastic.
When they said they would call you they did.
Its a shame more UK companies do not have this same great Customer Team and Focus.

Secondly the Product! Bought the Bristol 6 piece set, quality is outstanding, strong and comfortable, the parasol is also brilliant. The price is a no brainer when you see the product.

"Very beautiful and comfortable"

Very beautiful and comfortable, very fast delivery in only three days after the order, thank you!🙏

"Nice set but as others say beware of the quality and warranty "

Purchased our set a few years ago.
I saw on their website they offer 7 year guarantees so dropped them an email to see if they could help as the base of the set has started falling apart.
Just had an email back saying it’s out of warranty so nothing they can do.
The only suggestion was get it repaired yourself.
I was not expecting a full replacement as it is a little old but some support or a gesture of good will would be nice.
As it is I will be shopping for my new set elsewhere where they value their customers

"Excellent service"

Excellent service, company and goods. Cannot fault the team who dealt with our order and delivery quickly and efficiently.
The corner sofa is well made, sturdy and a perfect addition to our garden.

"Beautiful garden furniture"

The best thing about Feature Deco is the customer service. The fact I can ring up and talk to a real human being who is knowledgeable about their product.
The garden seating has also been of a high quality and reasonably priced. I have ordered more this year

"Delighted with Rope garden Set"

After weeks and weeks of looking at other companies kept returning to feature deco and chose my rope garden set - arrived within 5 days - Delivery courier brilliant - left by garage for me and we assembled (well husband assembled for me :) in garage and walked it through to back garden. Super light - easy to configure and quality is excellent (did read reviews and they were 5 star)

"Great product, great service, great price. "

Great experience with featured Eco, from start to finish. Visited showroom which gives opportunity to check the quality, comfort & view all available options. Help from lady on site was superb.
Decided on Kingswinford set with firepit, which was delivered in 2 days.
Easy to assemble and looks great, comfortable and good price. Aftersales support was spot on, so overall VERY happy.

"Acquired a beautiful ex-display garden…"

Acquired a beautiful ex-display garden table for an absolute bargain. Delivery was straightforward, as was self-assembly. Very pleased.

"Fantastic products, fabulous staff"

Fantastic products, lots on offer, fantastic showroom with really knowledgable and friendly staff who can not do enough to help.

I can highly recommend this company and will be recommending to all my friends and family.

We will always look here first in future

"The whole experience of “ order"

The whole experience of “ order, pay and collect “ was all done within a couple of hours ( delivery was available). Excellent service and really good quality furniture. We highly recommend featureDeco and the price was great too!