"Really helpful staff that helped us…"

Really helpful staff that helped us model the perfect girls break to Switzerland

"Excellent"

Excellent - notified me of the change of date, gave me £50 reduction and a further reduction as a loyal customer.

Roger

"Good travel company "

Helpful friendly staff and they keep you informed

"Very quick response on booking queries…"

Very quick response on booking queries :-)
Details and instructions after online booking send very quickly and easy to follow

"Good rail holidaysClear instructions and full details of…"

Clear instructions and full details of the trips

"No problems - just solutions! "

So far I have only got to the booking stage of my holiday, but from the first phone call I have received extremely pleasant, really helpful and professional attention.I feel confident that the rest of the process, and the actual holiday will prove to be as equally well handled.

"Special upgrade for a single person."

I attempted to book the tour of the Scilly Isles for July, travelling as a single person.
However, all single rooms had been allocated. The agent offered to contact the hotels and see whether I could be upgraded to a double.
This was agreed, but with a supplement being added.
I was happy to accept the supplement at this time. This upgrade was arranged very quickly.
I am very pleased with the outcome.

"Your representative was able to answer…"

Your representative was able to answer the questions I put to her quickly and there was no clarification required. I then made a booking for a tour in July

"Excellent friendly service."

Excellent friendly service.

"Travelling from NZ "

Travelling from NZ and making arrangements from NZ was not difficult. Excellent communication and understanding of my particular position was appreciated.