"James was professional and patient in…"

James was professional and patient in explaining all the details of my joint home & holiday let policy clearly. I was happy with the premium..

"Very easy to renew policy"

Very easy to renew policy

"Right policy for my needs"

James gave me all the information I needed and guided me to the right policy for my needs which I hadn't had from other firms. I was then able to choose between 3 insurers and felt happy with the quote.
My only reservations were that the sound on the phone was low and I had to concentrate very hard to catch everything said. Also at the end I thought I was going to pay straightaway, and did not understand I had to wait about 3 minutes to pay.

"Renewal made much easier by brilliant staff"

Mia on the sales desk was very helpful, informative, polite and professional. She took the time to run through some options before finalising the insurance. She seemed very knowledgeable, spoke very eloquently and was patient.
Great job, thank you.

"When it came to claim they couldnt have…"

When it came to claim they couldnt have been more helpful and supportive. 100% if you are hosting take out insurance with pikl!

"Easy and friendly service"

I was impressed with how easy it was to get my insurance arranged for my holiday let. Rebecca was very polite and clear when giving me the information. I’d definitely recommend Pikl to anyone.

"Softly spoken and very helpful"

Softly spoken and very helpful. I had met with so many different and vague questions from other insurers, but these questions were more to the point and it was easier to understand what they were asking.

"Clear and easy to navigate and…"

Clear and easy to navigate and excellent insurance.

"Amazing service"

Amazing service. Mia was absolutely brilliant - she was professional, courteous, polite, patient and incredibly helpful. I would highly recommend! Really impressive service and Mia was an absolutely credit to Pikl. I would definitely use them again and will highly recommend to others.

"Was helped by the lovely Maria who was…"

Was helped by the lovely Maria who was very kind and took time to go through with me the policy I needed and answered all my many questions. She sent through the quotes so I could re look and I phoned her back this morning and got put back through to her to pay. Maria is excellent at her job and put my mind as ease that I had chosen the right policy, so over all extremely happy with the service she gave me. Thank you Maria you are definitely 5 star service. Hope to speak to you in a years time for renewal