"Gorgeous"

I bought the messenger bag for my partners birthday and he absolutely loves it. He won’t take it off! Gorgeous bag that is very practical and easy to use.

"Great customer service"

Purchased a bag at Covent Garden store 2 days ago. The stuff was very helpful and super friendly I will definitely go back . The colour and quality of the bag is better than expected would recommend 100%.

"I adore the mini handbag I got from…"

I adore the mini handbag I got from this store😍. It's stylish, practical, and I've received numerous compliments on it. I've already shared your store with my friends!💕

"I absolutely love my new bag"

I absolutely love my new bag, it’s amazing quality

"Great product, great service"

I went there with my wife in late February (Convent Garden), and the service was excellent. We were running late to catch a flight but the attendant could still expedite things and engrave the message we wanted in next to no time. The backpack is of excellent quality. We became customers and will return.

"Horrible customer service"

Horrible customer service. Bag length is so misleading from the images they presented on the site. Contacted them about it, and it appears to be "missing" the woggie for the straps, but apparently the style I bought does not come with it, there were no clear product images showing otherwise. Tried to make a refund, was firstly accused I was over the 28 days, which was false, I made the request only few days later after receiving it, was then accused of using it just because I sent an image showing them the length of the bag being way too long taken inside my building lift, instead of my room/apartment. Will just never buy from anything from this brand that just does not prioritise customer service and transparency. Oh and it's also not clearly written on their site you have to pay for the returns. ZERO customer service sense.

"Misleading Discount Offer"

I wanted to buy a handbag for my wife's birthday. I signed up for the introductory 10% discount offer and proceeded to order the handbag.
However, the discount code was rejected each time. I contacted customer services, where in a flippant way I was informed that the code only applied to certain products. When I enquired where on their website it stated this, they did not say.
All in all, a very poor, misleading and dismissive attitude from this company. Needless to say, I shall be shopping elsewhere.

"The bags at this store are truly…"

The bags at this store are truly one-of-a-kind, with unique styles and designs that make them stand out from the crowd. The packaging is also beautiful and adds an extra touch of luxury to the overall shopping experience.

"Small Poppy…"

I have 4 bags now all of varied styles and I love them all!
My most recent one was an anniversary present from hubby.
(3 years meant leather, so to surprise me with a small poppy was amazing!)
This bag is beautiful purple/pink and will go perfect with all my summer dresses!
Just the right size for my phone, keys and a lip balm (could add more but I carry light).

"Tutto perfetto! Esperienza che ripeterò"

Tutto perfetto! Spedizione rapida senza ulteriori costi dal Regno Unito per ricevere un prodotto artigianale unico. Ottimo il sito è il servizio clienti.