"Order was delivered quickly"

Order was delivered quickly. I absolutely love the bag, very happy with personalisation, it makes it special.

"Order arrived quick (shipment to…"

Order arrived quick (shipment to germany), the bag is small as I needed, fits purse, cellphone, lipstick and keys, looks very vintage and i love it!

"Awesome!"

Unexpectedly fast shipping! Quality of the bag is even better in person - will be buying more

"Good customer service response to my questions!"

I had a question about the strap length, and they responded quickly.

"Poor delivery and review suspicions"

I was really disappointed by the service from this company. I'd ordered a bag in good time for my wife's birthday, and delivery was confirmed for the agreed date. It didn't arrive as promised, and when I phoned to inquire, I was told that the driver had tried to deliver, but no-one was in to accept delivery. This was simply untrue. I wrote a review highlighting the poor service, but this has failed to appear on their website. This leads me to ask if some reviews are edited out. I have left a good period of time to see if my review popped up before posting here, so can be confident that my original review has been, ahem, overlooked.

"Beautiful bag!"

Beautiful bag; excellent customer service!

"Smooth delivery"

Shipped quickly and packaged nicely. Order arrived to the west coast within days.

"The staff was nice and helpful."

The staff was nice and helpful.

Very nice shop location

"Order shipped quickly!"

Order was shipped quickly. Received emails with updates. Love the additional coupon code for future a purchase.

"Beautiful, quality bags!"

The purses are beautiful and very high quality. I own 6 of them in different colors and styles and I always get compliments on them. Customer Service is also excellent. I have never had an issue with an order but when I have questions, customer service responds quickly.