"Missing item"

Did delivery late, said cup holder out of stock but after we checked delivery the car seat was missing. Said out of stock, deliver in 10 days or different colour quicker. Dissapointed not told before delivery or even at delivery car seat not delivered. A quick check note or email would have been much better for good service instead of us being worried and having to chase it up.

"Fast response to queries kept posted as…"

Fast response to queries kept posted as to tracking delivery

"Fast delivery and product as advertised."

Fast delivery and product as advertised.

"The customer service is absolutely…"

The customer service is absolutely excellent! Had a slight mix up and it was dealt with so quickly; emails were responded to promptly and a refund was processed by David before I'd even sent the item back (item was cheaper than anywhere else too). I'd definitely recommend Direct4Baby and will be using them again in the future!

"When I ordered it said next day…"

When I ordered it said next day delivery that’s why I went with direct 4 baby’s got to a point where i had to email to ask where the item is as they was taking so long never got no email nothing about my order they told me a certain day still didn’t come on that day
I was waiting on a part to my pram which meant I couldn’t go out anywhere will my baby

"Ultra quick delivery "

Easy to order & so very fast delivery.

"A great experience"

A great experience! I asked the team to expedite my shipment as I needed the item urgently and David delivered in record time. A very happy customer. Thanks :)

"cheapest online & quick delivery"

cheapest online & quick delivery with no problems. Items are perfect. Very pleases

"Very good service and quick delivery"

Very good service and quick delivery

"Late and poor communication "

Product was ordered 20th July. However it landed in September 3 weeks after my grandson was born. There was no communication unyil it was initiated by myself, asking what is the delay. The response was immediate but should have been supplied without prompting the supplier. Bag is here finally and my daughter is happy with the product.