Access Garden Products

Food Industry and Retail
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63 reviews
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Customer Reviews about

Access Garden Products

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Rowan

5.00/5.00

"Great Product"

All the parts arrived together, well packed and complete. It was relatively easy to put together, although did take over a day. I did most of the assembling myself (female), but did require a second set of hands at certain stages in the process. Don’t let that put you off, just work through the clear instructions and you will get there in the end. I did make the job longer by having the watering system (instructions not as good as the other parts) and automatic vents; if you are just having the greenhouse then the job is much quicker. Overall this is a really good product and I would highly recommend.

26/09/2023

Catherine Turner

5.00/5.00

"Great company and superb product"

Ordered the Hampton 5’ mini greenhouse in Cotswold green and I’m absolutely delighted with it! The quality is simply superb and it looks brilliant. My husband thoroughly enjoyed putting it together and the instructions were as clear as they could be - having photos and diagrams with a description was really helpful. A special mention to the fab customer service team who were so helpful and really pleasant - they really care about their customers. Highly recommend the product and the company, and would definitely use them again

04/07/2023

Mr & Mrs Pollard

5.00/5.00

"Great customer service and product"

Great customer service, kept informed of each stage of ordering and despatch. Goods arrived very well packaged in a safe and secure way. Instructions to assemble the Growhouse were clear and helpful, especially if watched in parallel to the YouTube video. A couple of times an entry needed reading carefully and applying the picture to the reality but on the whole assembly was easy and all the parts fitted. Growhouse is well made, stable and the glass fits and slides easily. Very happy.

20/06/2023

Bernie Carnegie

5.00/5.00

"Very happy"

Very happy. Arrived well packaged. I found the instructions clear and easy to follow. I now have a very nice value growhouse.

24/05/2023

AH. London

5.00/5.00

"Excellent advice and service"

Rang me back very soon after I left a message. Very helpful advice and next day delivery. Excellent service.

10/05/2023

Dave Stokes

5.00/5.00

"A quality product"

We decided to visit the showroom last week to view the displays. The lady there was very helpful and we decided there and then to purchase the 4 foot growhouse with deluxe upgrade plus the Louvre vent. A very kind man helped us load everything into my car. I assembled the growhouse within a couple of days. The instructions were very concise and the whole experience was very enjoyable. I have now stocked it full of plants and fruit and everything is working fine especially the watering system. We are very pleased with our purchase and would recommend this company to anyone.

03/05/2023

Dave

5.00/5.00

"Received my lean to greenhouse a couple…"

Received my lean to greenhouse a couple of weeks ago finally got round to assembly the product was well packaged clearly labelled with clear concise instructions for assembly a product I can highly recommend

26/03/2023

customer

5.00/5.00

"Excellent product all round"

Excellent product all round: speedy delivery with good tracking and follow-up check, high quality components, needs careful assembly but instructions very clear. Looks like it will last!

25/02/2023

Yvonne Curtis

5.00/5.00

"Lovely greenhouse but i couldn't put together a bigger one."

I ordered a 3/4 Greenhouse which arrived fairly quickly and i was notified by email all the way which was excellent. The quality of the components are very good. It recommends silicone sealant which you definitely need and at least 2 of you to hold bits together. We found the instructions quite hard to follow especially as the 2 end glass panels didn't fit up into the metal plates, even after watching youtube and knowing we were doing it correctly we had to improvise and get the glass to rise a fraction by using plastic bungs in the bottom of the frame otherwise only the silicone was holding them in. The rest was fairly easy to follow, although a few more close up pictures would help. Took 2 fairly savvy females over 3 hours to put up. Apart from that i'm really pleased with it and would order from them again. No idea how people manage to put up a bigger one!

22/02/2023

Sarah

5.00/5.00

"Great greenhouse, assembly process takes time"

I am part way through building the Exbury greenhouse, the largest lean-to style greenhouse. The company seem really good, I ordered by telephone after feeling a bit confused by the options in the catalogue/online and I was straight through to someone knowledgeable and helpful. The quality of the parts and fixings is great I think this greenhouse will last a very long time.
The only issue I'm experiencing is that I'm finding the assembly process is stretching my abilities, the instructions are not unclear but it does take some time to process and understand what to do at each stage, and there are an awful lot of components none of which are pre-assembled. I have three small children so I can only really work on it in hour-long sessions in and among the rest of life and it's hard to get to grips with the parts etc with small people waving bits around 'helping'. When I ordered the greenhouse there was an option to pay for staff from Access to erect the greenhouse for you on site, this seemed very expensive but in retrospect I think it was probably worth it, I've been working on it for about 5-6 hours so far and I haven't got the glass in yet. I've not marked the company down for this as it isn't their fault I just want to warn anyone getting a larger greenhouse who is short on time/not amazing at DIY to consider paying for assembly or getting help with assembly from sympathetic friends/family.

05/12/2022
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