"Item never delivered"

Paid for 5 day delivery, now over 1 month later no delivery and no reply to emails.
I intend to contact my bank and Trading Standards. It looks as though they have stolen £198 off me.

"SCAM - AVOID AT ALL COSTS"

Ordered 48 bowls in January and received confirmation by e-mail. Still awaiting the order 6 weeks later and don't respond to e-mails or calls. This is definitely a SCAM.
Do not deal with this company unless you want to lose your money.

"Company going through tough times"

Update. Have heard from the company and they are going through tough times. Really appreciated receiving a call from them today.

"Never order from this people this is a scam!"

Never order from this people. I have to ring my bank to recover the money.

"Call in the fraud squad!"

Agree with all other comments - this company appears to be fraudulent. Ordered box of glasses on 22 Jan 23, money immediately taken. By end of Feb no delivery and all e-mails unanswered, phone calls go to answer phone, no response on chat line.
Avoid this company unless you want to lose your money!
NB I have now referred the company to trading standards

"I wish I had read reviews before I…"

I wish I had read reviews before I ordered from then. Cancelled delivery and no refund yet.

"Do not buy from pubshop catalog."

Ordered in December - goods have never arrived. They've ignored all methods of contact - requests for order update & refund.
Today I have reported them to Trading Standards, and I urge all disgruntled customers do the same.

"Bad , never deal with this company"

The tray that I ordered is n Nov ( express delivery ) arrived in Jan , broken !
I sent many emails but had no reply , nor from my voice messages !
When I eventually got to speak to someone they asked for me to send pictures then I could get a refund !
I did this immediately , it is now 20th Feb and despite many emails and calls no one has replied and I have not been refunded !!

"Scam scam scam"

I am another one - I would give no stars if i could as this is clearly a scam judging by other comments. Should have been more careful - but just moved house, family member in hospital - didn't pay attention. will try through credit card to get money back but more importantly these people need to be in jail. i have raised an issue with the Shop app - this sort of legitimised them so they need to take them off their app

"DO NOT ORDER FROM HERE"

DO NOT ORDER FROM HERE! Ordered 27th Jan 2023 and nothing....they took my £81 though! Contacting bank, scam company!