"Came to detect leak and all was…"

Came to detect leak and all was resolved within 2 hours! Highly recommended- and very professional staff: Jack and Scott

"Not a great experience"

Am sure BDS are great for sewage blocked drains but don't understand why they advertise garden drainage. Not at all impressed with Scott who seemed to give a quote off the top of his head and was in too much of a rush to answer a few questions. I asked for someone else to come to the property and they didnt bother to turn up. I then got a call asking me to pay an invoice when I hadn't had any work done. Tried to speak to a manager but no one bothered to call back. Waste of time and very unhelpful and unprofessional in my experience.

"Dishonest"

Unprofessional, dishonest and not transparent about the pricing. Had a very simple issue of unblocking the drain. A job that should take 30 min for one person took 4 hrs for the two guys that came! They never explained that I would need to pay per person. The bill ended up being £1500 for unblocking one outside drain.
On top of that the next day we realised it wasn't our drain but the neighbors that was blocked. Of course the guys didn't report that no serious blockage happened.
They also managed to argue with two different neighbors and were aggressive both to me and the neighbors. I felt threatened.
It sounds like my experience is not unique looking at the other one star reviews. Avoid. There are so many more effective, cheaper and nicer plumbers. Don't trust these guys

"Great service"

Great service. Very fast very efficient.
Thank you.

"Thanks Dean"

Dean came to help with a drainage issue that was causing me a lot of stress especially as I have 2 young children. I have a septic tank so I was very concerned. Dean was so helpful and friendly and diagnosed the issue quickly which was to do with the pump. I am very grateful to him for the care he showed and the way he worked so hard even battling through brambles. Thanks Dean

"Very happy with the service provided"

I sent a message on the website and within a minute someone called me back and booked the job in for me. I get the impression they really care about their customers. Really happy with the service provided

"Smelly overflowing Drain…"

Discovered a very smelly overflowing drain, outside in the back garden. Contacted BDS Drainage and arranged for someone to come out to us ASAP.
Dean attended to sort out that problem and what a diamond he was. After an hours very hard graft by Dean it was sorted. I must say that Dean was so professional and knowledgable and answered every question I asked.
Great service and Dean is a credit to BDS.
THANKS.

"This is the 1st time using bds due to…"

This is the 1st time using bds due to the flooding we had in our basement flat in north London they carried out an amazing job de contaminated the whole flat removing them installing a pump pit and alarm system over 2 days and nights so us and our tennents can now keep track of it all meet 3 brilliant and knowledgeable engineersScott , David and dean keep up the good work highly recommend for anyone who needs drainage help

"Scott saved the day"

Scott is amazing! After siting in all day waiting for another contractor to turn up, only for them to cancel at the 11th hour, I calls BDS and they got Scott over that evening.
Super quick and super efficient I would
100% recommend!

"Very good service"

David and hes team done a great job clearing our drains. We would 100% use their services again.