"Customer Service (Jessica) was…"

Customer Service (Jessica) was excellent help.

"First class"

First class

"Top service Usaamah Adbullah top guy"

Top service Usaamah Adbullah top guy

"Incredible trackers & customer service "

we cannot fault our experience with abax, particularly Luke who goes above & beyond to help us. We recently had our machines stolen from site, but thanks to abax and the incredible tracking abilities they have, our machines were found 👏🏼

"WASTE OF MONEY"

Biggest waste of time ever. I have a tracker in my car which I know is 5 miles away. It’s saying it parked outside my house. I CANNOT wait to get out of this contract. My advice as a customer is DO NOT WASTE YOUR MONEY.

"Good company"

Good friendly company that provide a really good service.

"Poor products and poor service don't join !"

Abax if you are considering please avoid this company
miss sold a product that they know is not fit for all purposes. the sales team are pushy and lock you into a 36 month contract.no cancelation even 14 days after.

Product support was not help full and accounts made several mistakes taking money that was not due, taking twice and not returning money swiftly.

please take note and avoid using this company you have been warned read the other reviews they is no smoke with out fire people.

"Ordered 3 of the triplog6s trackers"

Ordered 3 of the triplog6s trackers, trackers arrived and were installed following the manual, had an issue with all 3 not connecting, spoke with JONAS from the support team late on Friday, over the weekend he tried endlessly to get the trackers working, one worked for a few hours but wasn’t updating the location properly, after endless support from JONAS over the weekend we couldn’t get them working. So he agreed to swap the units with the better GOS units free of charge.

The review is 4 stars only based on the support I have received from JONAS and he truly is a credit to the customer support team.

I was considering cancelling but he assured me that this was not a common occurrence and he would do all he could to get it sorted.

"Unable myself to resolve updating ABAX…"

Unable myself to resolve updating ABAX for our fleet vehicles, However nothing was to much trouble speaking to the Customer Service Representative (Jess) who swiftly resolved this and sorted everything out without any fuss.

"Reliable products with great support"

Our experience as an ABAX customer has been very positive. Our account manager has been excellent and supported us from day 1, continuing with the same high standards years later. With a large fleet, sometimes it can be difficult to track the trackers, but the team do what they can to assist with this also! Unit installations were sometimes an issue in the past, but this has improved since they changed their installation partner. I'd definitely recommend.