ABAX UK

Transportation Access and Assistance
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290 reviews
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Customer Reviews about

ABAX UK

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Charles S

5.00/5.00

"Very good"

My company uses Abax for mileage records. I’m not the best when it comes to technology and Jack is always happy to help. Very good service.

15/05/2024

Jamie Cox

5.00/5.00

"Jack Fowler walked me through the App"

Jack Fowler walked me through the App - software , very helpful and knew what he was talking about. Great service. Recording mileage now very easy for me to do on daily basis.

13/05/2024

Jonathan Page

5.00/5.00

"ABAX couldn’t be more simpler"

ABAX couldn’t be more simpler - add to the mix outstanding customer service from Jack, not only do you get looked after. You don’t have to worry about HMRC breathing down your neck when they audit your business mileage. For the cost of ABAX , it’s a no brainier for any fleet management.

01/05/2024

Danish Farrukh

5.00/5.00

"Great customer service from Jessica…"

Great customer service from Jessica she’s a star 🌟

24/04/2024

Daniel Watson

5.00/5.00

"Quality customer service to go with a…"

Quality customer service to go with a quality product. The tracker gives us peace of mind, is a reasonable price and is easy to set up.

27/03/2024

Mark Semmence

5.00/5.00

"Perfect customer service and product"

Perfect customer service and product

26/03/2024

Barry

5.00/5.00

"Good service"

Started using ABAX recently. The service has been really impressive from start to finish. Special mention to Luke and Jack. Would recommend.

18/03/2024

Sarah Nadin

1.00/5.00

"Avoid at all costs!!!!"

Avoid! Avoid! Avoid!
I unfortunately found Abax on google after having my car stolen and wanted to prevent this happening again.
I was told it was a 12 month contract and could cancel at any point after the initial 12 months - not true! When I called after 15 months I was then advised that I had entered into a 36 month contract, I continued to pay until the end of the 36 as it was my error in not checking the T&C’s. I then had to chase on several occasions to understand my termination date and close my account to then be told I had to pay for the return of the devices. In my initial enquiry I specifically asked what would happen upon cancellation request and was advised I would either keep or dispose of the devices as that’s what I had paid for.
They do a fantastic sales pitch to get you to sign up but as soon as you have it’s all based on lies!!!

16/02/2024

Philip Redman

2.00/5.00

"Don’t get caught like I have"

Please be aware if considering using Abax trackers!!
The Mini that was free when I got one vehicle tracker, has not been seen for 2 years! And yet they stated when the battery gets low they would automatically send the replacement out!
In the night for some reason I get an email and text telling me my Cherry picker has left the yard! An hour later it tells me it’s entered the yard!
I paid more for Abax because I didn’t want a contract!
2 years later when I tried to cancel, they told me I was under contract for 3 years!
So that 3rd year is up now, they now tell me if I don’t remove and return the tracker to them there will now be a £90 penalty!
When I started, they said pay an initial fee then the tracker is mine! Another lie!
And they now want 90 days notice to cancel!
Even after I told them a year ago I want to end the contract.
ps my contract number is 16032, so yes trust pilot this is Genuine!
Be careful fellow fleet owners!
Phil , Brighton

11/02/2024

Martyn Green

1.00/5.00

"Trackers aren’t the best"

Trackers aren’t the best , customer support not brilliant and don’t make it easy to cancel, wouldn’t recommend them to anyone .

24/01/2024
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