"Avoid, they take orders they cannot fulfill"

Order not received after 30 days. They don't take phonecalls, they ignore emails and I only had one response to a message sent through contact form. Refund requested but no response. The products are still showing as being in stock and available to order. If they can't fulfill the orders then they need to stop taking them!
I have had to raise with my bank for a chargeback.

"My order is nearly 3 months overdue and…"

My order is nearly 3 months overdue and when i asked for a refund as i have sourced the product from another supplier i have been ignored .

Please read the reviews of this company i wish i had and i would have never placed the order at all

"DONT SHOP HERE"

I ordered eye drops on 29th April 24 and still don’t have them on 31st May 24. They have admitted that they never even had the product that they were advertising, but never told me. They mis sold to me. I am now chasing a refund every day with no response. Having to go to my credit card provider and report them to Trading Standards. Will never shop with them again.

"I ordered a month ago (29 day) and…"

I ordered a month ago (29 day) and haven’t received my items. I’ve emailed now 6 times. The first email they replied saying that it would be dispatched in the next few days it never was dispatched, the rest of the emails have been ignored. I will get my bank to reverse the transaction tomorrow on day 30.

"Ordered with a 3 to 5 days delivery…"

Ordered with a 3 to 5 days delivery service on 3rd of May. After 10 days of waiting enquired where my order is. Got response they are extremely busy and my order will be posted within one week. 2 weeks gone still nothing. Requested refund, nothing. Emailed again and again nothing. I think their trading days are over. As many latest reviews state; previously was reliable company. Avoid.

"Never Received items"

Never Received items. Payment was taken. Contacted them via phone and email was advised they had technical difficulties, and assured items would be sent. After 4 months have not received items or refund. They no longer respond to emails. I have had to refer to my bank.

"Biggest scam and unprofessional company going. "

Don't ever order anything from them, nearly a month ago was never told it wasn't in stock or given any update, not even given an order confirmation, I have messaged and emailed them several times and just get ignored, they are obviously scamming people out of their money next step trade in standards.

"Absolute joke of a company"

Absolute joke of a company. Please read google reviews. All one star reviews for orders still not recieved. Will be contacting trading standards. Give me my money back or deliver what i ordered!!!!

"order placed on 3 March"

I placed an order on 3 March, have contacted the company several times regarding my order, first it was the systems went down, we will process your order in two working days, we will email when your order is dispatched, I since requested the order be cancelled and asked for a refund, have heard nothing since. Will never use these people again..

"AVOID ONLINE ORDERS AT ALL COSTS!!"

If I could give no stars I would!! Avoid these useless clowns at all cost. I ordered items 07/05/2024 they still not arrived as of 29/05/204 after being told items 2-4 day delivery. NO status update on delivery or orders and customer service crap they do not respond to contact forms via website. i have launched a chargeback with the bank against these scammers!!!