"New Gas Fire"

Very pleased with the new gas fire. Thank you to Flames.

"Lack of Response "

Tried ringing, no answer. emailed twice through their website before Christmas and again last week. No response. Asking simplistic question do they service solid fuel burners and cost. Obviously don't monitor the emails.

"Very professional company "

Very professional company who gave good advice on the fires and fireplaces we were interested in. Everyone we dealt with in the showroom and admin provided an excellent service. The fitters worked hard were professional and completed the work to a high standard. Overall we are very pleased we chose Flames.

"Can thoroughly recommend Flames"

Can thoroughly recommend Flames. Totally professional from initial site visit, quotation, installation and commissioning of a log burner. The Flames team were so friendly and helpful. Nigel and Sam the installers were very efficient and they ensured no dust or mess by covering all furniture etc at the outset. Both a credit to themselves and the Company.

"New Gas Stove & Fireplace"

We have very recently had a gas stove fitted. The whole experience from going to the show room to the end of the job has been a seamless process, we were communicated with regularly and kept updated. Jean was friendly and courteous, excellent customer service.
The work was carried out professionally and Nigel regularly checked I was ok with what was going on and placement of hearth and shelf. Left the area clean and tidy.
We are very satisfied with the job and absolutely love our new fireplace and fire.
Would definitely recommend Flames.

"New radiators…"

We arranged for 7 new radiators to be ordered and fitted - to match a new one put in by our builders.
The correct radiators arrived on the day arranged and the team of Adam/Gary/Jacob removed the old ones and fitted the new ones expertly and with the minimum of disruption. They arrived on time and cleaned up all the rubbish and re-balanced the system before leaving. I would have no hesitation in highly recommending Flames for any gas related work.

"love the food"

love the food

"Recently had our old gas fire and…"

Recently had our old gas fire and fireplace replaced by Flames with a new wall mounted electric fire. We are extremely pleased with the work that was carried out from the initial survey right up to installation. The guys that fitted the fire were polite and friendly. All work was completed on time and all the mess was cleaned up! Definitely recommend Flames.

"Excellent service and installation"

Ian was very helpful in Knowle showroom after looking at fireplaces and electric fires in other places. Came out to measure to get exact replacement for original surround and gas coal effect fire . Fitters made a really good job of removing old and installing new bath stone and flamerite electric fire. Would recommend.

"Flames Fireplaces Ltd. delivered quality service at every stage of the process."

We received an excellent service from first walking into Flames Fireplaces Ltd. showroom to the final touches on completion of work. The team were all experienced, knowledgeable, courteous and patiently guided us through the process. Everything happened when we were told it would and within the timescale we were given. The chimney, oak mantle and gas stove were all built/fitted exactly as agreed.