"Excellent service"

Excellent service, convent location, fair price

"Excellent service and car"

Excellent service and car everything went smoothly the only gripe we have is with shuttle buses very difficult to get 20kg case onto bus with no help from driver who sat and watched us otherwise all was great especially staff at desks and returns all very friendly fast and professional

"Excellent service and good price…"

Quick and friendly pick up at Dublin Airport

Our car was a Nissan Quasqai and a great drive, loads of room and great boot space.
Price was great and comparable to using public transport but having the freedom of doing everything in our own time.

Will definitely use again.

" Waiting for my money 2 months later"

Rented 3 cars almost 2 months ago. Last week they finally released ONE of the three deposits made. Still waiting for the other two.

"Great service"

Fast, efficient and friendly service both at pick up and drop of. Car in excellent condition and spotlessly clean

"Poorly Maintained Vehicles, Horrible Customer Service"

We cannot recommend Avis Dublin for car rentals. We had an automatic passenger van reserved, when we got there, they tried to switch it with a manual sedan. (They tried the same switch with two other families with whom we travelled). We told the representative that they had the wrong car for us, so they switched it with a manual van. Said there were no automatics available - even though we had one on reserve, according to the phone rep. The car had bad tires, the tire indicator was constantly going off. We had to take time from our vacation to get the pressure checked & were told the tires were all in bad repair. On day 6 of our vacation, we got a flat tire. Had to take another 2 hours from our time to have it repaired. We were told by an Avis representative that if we paid it up front and brought the receipt in, they would reimburse us. They now refuse to reimburse us the $190 for the tire repair. On top of that, the washer fluid tank was empty, which shows that they don't even do the most basic of maintenance on their vehicles. We will never use Avis/Budget for rentals again, and we recommend that anyone considering renting a car from them, look further for an agency that maintains their vehciles properly and won't try to cheat their customers.

"I rented a car from Shannon airport"

I rented a car from Shannon airport. The car broke down at night on a rural highway. I'm fine with that I know cars break down. I called Avis left a message and they sent someone to look at car. it was left on a busy curve and no one from Avis called me to let me know what to do. I spent hours waiting. So with no response we took a cab back to lodging. The next day I called Avis and spent hours on phone as the desk at Shannon airport knew nothing about incident. They were good and brought me a car out pretty quick. Trying to reach anyone was useless. Finally a week or so later I reached avis. They comped me one day and didn't offer to reimburse my cab. I thought Avis would be much better but the customer service was bad

"Excellent Customer Service"

Fantastic car hire at Avis West Ireland Knock airport. The young man behind the counter could see that I had mobility problems and brought the car round to the front door so that I didn’t need to walk far.

"Car hire west of Ireland "

Fast efficient pickup and drop off. Good value. Would definitely use Avis again.

"Great service"

Great service, fast and efficient.