Helen's Gems

Shopping & Fashion
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549 reviews
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Customer Reviews about

Helen's Gems

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Leanne Millington

1.00/5.00

"SELLING CHEAP JEWELLERY from…"

She sells things that she buys from TEMU or SHEIN, she is the same as NOLA MELBOURNE AND NOLA MOON. STAY AWAY FROM THEM THEY ARE SCAMMERS.

13/04/2025

Paul Armitage

1.00/5.00

"Overpriced Jewellery "

Purchased a bohemian ring for approximately £24 online and cancelled the transaction within an hour but I didn’t receive an acknowledgment and I was charged.
The cancelled order arrived which was no longer required. I contacted Helen’s Gems who were very unhelpful and did not offer a refund.
Helen stated on her Facebook advertisement that she had to sell up her business in the Cotswolds. She’s still trading and the business is based in the States!
I found the same ring for sale on Amazon for less than £3.00 and ordered it. It arrived much quicker than the ring sent from the States.
Do not use this company, they are dishonest and sell excessively overpriced jewellery. I suggest you find what you like on Helen’s website and order it on Amazon.

12/04/2025

Linda Pedley

5.00/5.00

"Beautiful rings"

Received my rings today. They are really lovely. So pleased with them. Both prices and delivery were excellent.

11/04/2025

Ann Tillman-Greene

5.00/5.00

"This was my first order as I saw…"

This was my first order as I saw something that I found appealing, not only was it a very reasonable price point, they kept me updated to the process of my order, it arrived earlier than I expected..
Presentation was very good and the product was of good quality.. I am so sorry that I have not ordered prior, the follow up is wonderful and I appreciate...

10/04/2025

Kathryn Deveraux

5.00/5.00

"After receiving my purchases from…"

After receiving my purchases from Helen's Gems I wore one of the necklaces I purchased to dinner. I was stopped three times by different women to ask me "where did I get my necklace?" It's a pearl necklace on silver chain, very unique. The jewelry is creative and a fantastic value.

10/04/2025

Randa Haiek

1.00/5.00

"Very bad experience"

I have ordered from this store las month for the first time, unfortunately, I haven't received it yet, I got an email that the items arrived to a different address far away from my home.
A
lthough I sent several emails asking them to solve the issue, the problem hasn't been solved yet!!
Don't buy from this store!!!!
The customer service is so awful...

09/04/2025

Susan

5.00/5.00

"I have ordered three items over time and feel blessed"

I have ordered three items over time from Helen’s: earrings, a ring, and a bracelet. All have been beautifully designed, high quality and affordable. Lovely customer service and tracking information along the way. I feel extraordinarily blessed by the jewelry received.

08/04/2025

Fran Enright

1.00/5.00

"Broken Again !!!"

This is the second time I received a broken earring from Helen's Gems. There is no excuse for this. I find it hard to believe that Helen is sitting at her kitchen table packing my order. If that is true, Helen needs glasses or doesn't care about her customers.

06/04/2025

Beth Kinyanjuo

5.00/5.00

"Got real and trusted products!"

Got real and trusted products!

05/04/2025

Ande Burchfield

5.00/5.00

"Loved Everything About It! 🌟"

Shopping at HelensGems.co was such a great experience. The jewelry is classy and well made, and it arrived quickly in lovely packaging. It felt like unwrapping a gift. Will definitely be ordering again.

05/04/2025
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