"No hassle"

Great price. Prompt delivery

"there website tells me i can have an…"

there website tells me i can have an ebook but all it is is a link to subscribe to an email. this is a trick and lie, there is no ebook, but you will have to give your first last name and email and then get marketing ads. i dont like being trick. and i dont trust this company

"Everything ok"

Everything ok, from price match to liaising with the installer, who collected the stove fitted it and took away the old one.

"Excellent Customer Service"

Great website, easy to use and find what I was looking for. Excellent communication from customer services via webchat.

"Great service delivery on time great…"

Great service delivery on time great stove very pleased definitely recommend them.

"Knowledgeable and helpful"

Knowledgeable and helpful! Thank you for a smooth service. Would highly recommend!

"Worst company I have ever dealt with"

They sent the wrong stove which meant that I missed my slot for the fitter. They promised that the courier would collect on 3 seperate occasions without turning up all the while withholding my refund. The incompetence of this company cost me time, money and a woodburner being fitted before the end of the winter. They seemed blazey about the problems they caused.

"Firstly the price was massively cheaper…"

Firstly the price was massively cheaper than all other suppliers. Secondly the service was second to none. I called the number for advice and was given extensive help with my order which came really quickly. Would 100% recommend.

"Delivered on time"

Delivered on time, excellent stove

"Very impressed again"

Very impressed again - had an issue with the original part sent but they sorted out a replacement very quickly