"Great service"

Great service! Ordered, paid and delivered on time. Yet to be installed the Ivar8 looks the business.

"Good communications and helpful…"

Good communications and helpful customer service during the purchase process and in sorting out a minor issue.

"Very good value but if there is one…"

Very good value but if there is one blip it is the unhelpful delivery company they use

"Excellent service"

Excellent service, very pleased

"Fabulous Service and advice"

Fabulous Service and advice

"I have given this a 5 star for the…"

I have given this a 5 star for the friendly and responsive customer service- we had a couple of glitches as part of the order was not dispatched and this was rectified quickly. Also one of the bolts was missing from our hobbits but the fitters luckily had a replacement

"Easy to order vitreous flue pipe"

We ordered a few 30-degree bends that weren't available elsewhere. Everything came well packaged and looks great. Just keep in mind that if you order "matte black" painted vitreous pipe from two different companies then they make look completely different. Luckily it didn't matter for us.

"Being very helpful"

Being very helpful, quick and efficient.

"Incredibly helpful call with Stove…"

Incredibly helpful call with Stove Fitters Warehouse. We had run into an issue with three fireplaces we had bought elsewhere and Stove Fitters Warehouse were great in talking around the subject of installation and proposing solutions. They clearly have many years of experience in the world of stoves.

"Quality products and great service "

This was the first time I have fitted a wood burner. The help with design and general advice provided by Raymond and Julian was excellent. The products are of excellent quality which all made the job straight forward even when I encountered the unexpected issue of a joist blocking the path of the flue. The necessary additional items to overcome this were dispatched immediately.