EditorsKeys.com
Glenn Labay
"Buyer Beware Bad Customer Service"
I bought the stand and vocal booth combination. Only the stand was delivered. I wrote to Editor's Keys, and I received a response telling me it was delivered when, in fact, only the stand arrived. I have written numerous times to get this worked out. They do not reply and do not seem interested in helping a repeat customer. Right now, I have a stand I cannot use for anything and no vocal booth. Buyer Beware!
Update:
After posting this review, the problem was quickly resolved. Thank you
Heath
"Awesome Sound Quality"
I recently bought SH-10 DJ Headphone from an Editors Keys, and it's fantastic. The sound quality is top notch, it feels strong, and their customer service is excellent, Highly recommended it for music lovers.
KRIS MUNDAY
"i really love my new keyboard"
i really love my new keyboard. i like to work in the dark (like a weirdo) so its nice being able to see my keys properly after years of avoiding backlit keyboards. My one is geared towards protools and i love the extra features like the power switch! i'm very glad i chose to upgrade.
Waterman
"Shipping issues were acted upon"
While there were some serious issues with the shipper, Mark responded quickly and was right on it.
Pete Wilson
"Keyboard itself is excellent quality…"
Keyboard itself is excellent quality and an extremely useful visual indicator for editing. The customer service is also fantastic! I spilt coffee on my keyboard so took the keys off to give it a clean. In the process of putting them back I lost one of the keys. I contacted Editor Keys and received an email back within a couple of hours. When I explained my issue Lucian very kindly sent me out a replacement key that day! How refreshing to experience a company that value their customers enough to go out of their way to help you with something that wasn't their fault. Thank you guys!!
Steve
"Exceptional customer support and swift resolution!"
I initially purchased a keyboard from Thomann UK, and encountered some quality issues a few months later. Despite Thomann's inability to facilitate a replacement, I was fortunate enough to experience exceptional customer service from Mark at EditorsKeys. Mark went above and beyond to promptly secure a replacement unit for me. EditorsKeys, despite not being directly responsible for the initial purchase, demonstrated an exemplary commitment to customer support and product excellence. This proactive involvement underscores the company's dedication to ensuring customer satisfaction. I am massively impressed by the level of service provided and extend my gratitude for their swift and effective resolution of the matter. Thank you 🙏😀
Fabrice Iglesias
"The product is faithful to the description"
The product is faithful to the description, and the workmanship is meticulous. Ordering, follow-up, delivery times and packaging are professional and efficient. I'm very happy with my experience.
KH
"Five stars"
Love the keyboard cover!
Daan
"Great product"
Great product! Great sleeve and it helps my edit skills.
Daan van Beek
"great product!"
great product!
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