"EV plus other purchases"

Used them for about 5 years now for various products .Fast and painless experience

"No refund for faulty goods return P&P - Despite claims on web-site "

I recently placed an order with this company.
Unfortunately, the goods were faulty, and up to this point the company was quite good, and I was refunded quite quickly ,once I posted back to the company the faulty goods

According to the website I should also have had my return P&P refunded. I raised with issue with the company - twice via e-mail.
As of today’s date, I have not received any response for the postage refund.

If you try to call the company the number goes to an answering machine. I did leave a message... again, no response received.
Terrible customer service I will NOT be using this business again.

"Disappointing "

Disappointing
Order was received very late. Customer service were uninterested . -
Was told DPD tried to deliver numerous times, which I don’t believe as I work from an office overlooking my Gates.
Sent to a collection point- they didn’t have it as they don’t receive big parcels they sent me somewhere else .
Eventually after an hour and 20 minutes driving around I managed to locate my order .
No communication from DPD or the company at any point .
Not for me, thanks .

"Cancelled my order without any…"

Cancelled my order without any communication, I then tried to contact their customer services to ask why this had happened and I’ve just been ignored! Prices looked promising but shocking service, take my advise pay a few pound more and use a company that cares!

"Thank you Richard…"

Have to say a big thank you to Richard for replacing 2 faulty downlights with the new updated version. Brilliant customer service.

"5** Quick service well packed "

5** ordered an expensive light fitting. Arrived well packed and quick, would recommend 😄

"Great company"

Great company. Top quality items for sale at a decent price.
Delivery is fast. Definitely recommend.

"Dealt with twice - great experience!!!"

Both dealing with this company were positive and left a great impression.

1) I placed then later cancelled the order. All dealt with with great speed and monies returned same day.

2) I placed an order a few week later, received within 48hrs.


I would defiantly recommend them, their website if perhaps a bit dated - but they make up for it in price and service.

"Fantastic customer service"

Fantastic customer service, Gary you was amazing
Item sent was incorrect , rectified immediately and replacement sent and arrived less than 24 hrs later what more could you ask for
Thank you so much this type of customer service means I will be going back when additional items are required as it builds trust which is so lacking in most companies today

"Second purchase of OHME home pro"

Exactly one year ago I bought a OHME home pro ev charger from DTS and everything was perfect with the delivery ,price and service. Roll the clock forward a year and my daughter is entering the world of ev's so I was straight back to DTS. This time there was a minor annoyance in the fact that the unit didn't arrive next day but it did arrive the day after. It was no great problem to daughter as the electrician isnt coming till Friday. Nonetheless I wouldn't hesitate to use DTS again. BTW the delivery is free