"I can only give 1 star as goods still…"

I can only give 1 star as goods still not delivered, and no response to my email regarding this

"The purchase process was fine no…"

The purchase process was fine no problems whatsoever - I would have liked to see more detail on the delivery app regarding the expected time of delivery

"Mountfield instant repair."

Took my recently purchased mountfield in for a repair as the height adjustment had fallen apart. They took the mower away and it was fixed within 10 minutes. No paperwork, no invoice, no "we can't look at it for 8 weeks" as offered by another dealer. I was amazed, hence I'm bothering to write this review. Brilliant.

"Great service,easy set up of lawnmower…"

Great service,easy set up of lawnmower and really pleased with performance and cut

"very impressed with speed my order has…"

very impressed with speed my order has been processed,
on day after ordering a very pleasant lady phoned to ask
if it would convenient to deliver the mower today, Friday.
It was agreed.
Received arranged phone call from Steve to say he would
be with me in about 3/4 hr. and he arrived around 2.15.
very nice chap, offloaded mower carefully explained the controls
showed me how it worked, let me try it out then garaged it for me.
in all would say he was with me about an hour, a pleasure to meet him.

"Brilliant service"

First class service from start to finish. I will be ordering again

"Poor customer service"

My mower was delivered with parts missing. There was no explanation other than the delivery driver saying he would chase up the parts. Despite being in touch with “Customer Care” several times I still do not have the parts. I would have given no stars if that had been possible.

"Fast delivery and very courteous on the…"

Fast delivery and very courteous on the telephone

"Awesome response and service from Neil…"

Awesome response and service from Neil and Claudia - thank you.

Charlie (from Bushey Heath!)

"Very efficient"

Very efficient , friendly and fast delivery.