"Helpful and prompt response"

I discovered when I was in the process of switching that the postcode my previous supplier had been using was incorrect and as such I experienced difficulty in processing the request ad my MPAN didn’t match my correct postcode. Ollie was brilliant at resolving the issue for me and I have now made the switch successfully. I had also left a phone message and was promptly contacted as soon as the office was open by someone wanting to help.

"I am so please that hopefully I can…"

I am so please that hopefully I can switch to another dual energy company, as Ollie gave me the go ahead to do just that for So Energy. But unfortunately that supply to the converted house is not clearly labelled and insofar that we cannot change until the MPAN and MPRN are supplied as the meters in question are not clearly labelled I cannot fully switch energy suppliers. But the custimer service from Big Clean Switch was so helpful and the website was user-friendly. Well done Big Clean Switch.

"Great online support"

Very knowledgeable and helpful online chat that gave me all the info i needed to switch my energy provider easily. Highly recommend

"Supplied extra background information"

Very helpful in giving us background information on an energy company. This had not been included in details of tariff by another advice/review website which we had previously found reliable for other financial matters. We reconsidered our choice as a result. Online Help very prompt and effective when we used it (during week day afternoon)

"Did an on-line chat with Jon.He was…"

Did an on-line chat with Jon.He was excellent.Answered my queries quickly and fully.Provided me with a quote which was so good it made my exit fee to British Gas more than bearable.Signed up and feel good about the little difference we are making to the climate.

"Great service!"

Great service!
Excellent offers, good prices.

We are saving the planet together.

"Rebecca answered my question about…"

Rebecca answered my question about smart meters fully and quickly, so I signed up immediately which was also easy. I like the way they increase the dd for the cold 6 months and reduce it for the warmer months. It's like a Spring Summer bonus!

"Excellent C"

Excellent C. S. could not fault & prices beat our current supplier

"A really responsive business making a…"

A really responsive business making a valuable contribution to our world! Definitely recommend using them if you aren't already switched to renewable energy.

"Bright intelligent informative advice"

Bright intelligent informative advice - I switched immediately, really simple, everything organised efficiently for you - take care of our environment - may all Beings be happy and create the causes of Happiness