" Good result "

All though it has taken along time to resolve,i did eventually got a good result.unfortunately they didn’t always let me know what was going on,especially at the beginning,I was always phoning them for progress.

"Very professional,keep regular…"

Very professional,keep regular updates,keeping me informed on were we are at with my case,nicely spoken person on the other end of the phone makes me feel at ease,if we win the case it's a bonus all round,if not I know you have tried yr best,so I wish you good luck and fingers crossed

"Very helpful and informative on the…"

Very helpful and informative on the phone . Always contacting me when there are changes to the case. Very pleasant and friendly when they call .

"Jeremie"

very polite and professional

"Clear and concise information easily…"

Clear and concise information easily understood

"Bryan called me today to update me on…"

Bryan called me today to update me on the case and was very polite and informative

"very friendly and easy to talk to and…"

very friendly and easy to talk to and gave me lots of information and answered all my questions, brilliant

"Easy going customer relations"

Easy going customer relations

"A very pleasant experience ."

A very pleasant experience I was asked if I had received email updates , I said I had and the caller checked that I understood and if I would like her to explain anything.
She seemed genuinely interested in my response and reassured me of everything that is being done.A very welcome update .

"Helpful "

Bryan that I spoke to was polite and helpful plus he was patient and listened to what I was saying .
Thanks 👍