"I accidentally fried a PCB in an…"

I accidentally fried a PCB in an astromodified camera. Because it's modified, most other repair centres refused to touch it. 1st Aid Repairs were hesitant at first too, but after a short discussion took the job and executed it excellently. My camera is back and fully operational just when I started thinking it's a lost cause.

"Excellent service from 1st Aid Repairs…"

Excellent service from 1st Aid Repairs with the aperture control unit replacement and service on my Pentax K70. The camera has come back looking and working like new and the communication has been excellent throughout the repair process.
I have no hesitation in recommending them.

"I can recommend 1st Aid repairs"

I can recommend 1st Aid repairs, They serviced and repaired the focus indicator my Canon 1200d within their quoted price and time frame of 3 weeks. I was able to deliver the camera to them as I was in the area. The camera was sent back to me very well packaged and quickly via DPD.

"My broken Nikon lens was repaired…"

My broken Nikon lens was repaired within the timeframe given and for the estimated price quoted.
The quality of the repair is excellent and I have no hesitation in recommending their services.

"Fantastic customer service and Not only…"

Fantastic customer service and Not only did they have a rare part, they posted it the same day.Fantastic customer service from Adrian deserves a special mention - thank you!

"First Class Service"

I have used 1staidrepairs several times now and both times very pleased with the work carried out on my Sony DSLR camera. Definitely recommend.

"8 months now I have to find someone else to fix it"

Back in May 2022 I sent a Nikon D3X for repair. Until now, there has been no offered update I always had to call ... for 8 months ....8 MONTHS!

They lied every time I called about its being fixed, it will be soon etc

Today I received it back. They seem to have done nothing to it in 8 months - exactly the same error codes. Worse than useless and terribly dishonest.

They are not to be trusted at all. Clearly some lucky ones got better service.

MY ADVICE IS AVOID AVOID AVOID - go elsewhere.

"Maybe more of a hobby than a business…"

Older Nikon lens but it was confirmed the lens could be repaired - 18 (yes thats right - 18!) weeks later, after chasing for an update I was told that the repair would be three hours to complete and they were struggling to tell me when they could do it.

It had taken 11 weeks to find the part required apparently, which still left a significant amount of time to have repaired the lens.

I had to ask for the lens to be returned for fear of never seeing it again.

So a full summer and £30 later I am no further forward.

I don’t mind if they can’t repair it but I shouldn’t be having to chase them over 4 mths after them receiving the lens, to be told they aren’t sure when they’ll get around to it. Maybe I should have read some of the comments on here first….

"Excellent! Good prices and a fix that works first time!"

My second occasion to use 1st aidRepairs was no different to my first visit to them - Excellent! Good prices and a fix that works for me. Communication is very good and I have no hesitation in recommending them. The only possible improvement I would want is outside of their control and that is arrival of spares (in my case from Nikon) which can be slow. I would and will use them again without qualms. I hope they do well and prosper.

"Very quick turnaround for a decent…"

Very quick turnaround for a decent price. We needed our camera back for work quicker than the standard turn around time, and they returned it within a few days without any issues. Very pleased.