"Still waiting on my camera."

Still waiting on my camera.
I sent in a canon 6d after a modification failed. I understand these types of repairs can be tricky but this shop has had my camera for months and I've had to chase for updates rather than being informed by the technicians themselves. At one point they even told me "my repair was frustrating, so it was put to the side" I would much prefer someone telling me its broken than to draw out the repair process for months. I have been receiving the boiler plate answer "your camera will be ready in a week" for way too long now and so far only 1 piece has been replaced....awaiting the second repair still. The camera was shipped in mid February and June is almost over now. I emailed a month ago and was told the same thing.....beware if you do not have a simple fix they will postpone and drag things out until you write bad reviews.

"Left my trusted Nikon D500 to them"

Left my trusted Nikon D500 to them. I knew this was going to be a full strip down job and I wasn't looking forward to the price.
The price was very cheap, I was expecting double the amount.
I'll be recommending that and sertenly be using them again.

"Great service and advice!!!"

I would like to say how impressed I was with the level of service provided by 1st Aid Repairs. Even though they were really busy - they still had time to help me with my problem. Great service!!!

"Superb"

Excellent customer service, quick turnaround and field-beating price on a 5D III shutter change.

"First class repair"

First class repair shop they cleaned and serviced (fungus and dust) my sigma lens. A professional job done well pleased with the results. BZ

"Dropped and jammed lens"

My DSLR fell out of the boot of my car, landing on the end of the lens. The zoom was totally jammed, and the lens was out of alignment. 1st Aid Repairs gave me a reasonable quote over the phone, (cheaper than my insurance excess!) and so I packaged the lens up and sent it to them. The lens has been returned in 2 weeks rather the estimated 3, fully fixed. Brilliant service, i’m very pleased. Thank you 1st Aid Repairs.

"Repair was unsuccessful"

Dropped my Sony A58 and wrecked stabilisation.
Sent for repair and when it was returned the dual view with LCD and viewfinder didn't work.
Other settings were dodgy too. Nothing seemed to work well. Every picture was dark despite changing ISO etc
However this was just as pandemic was spiking so might have been because of lack of staff and other pressures.
Sold camera for parts.

"Fixed it!"

Sony A7iii needed repair, and after a small email conversation they identified what they thought was the issue, along with a quote and timescale.

Due to parts issues outside their control, it took slightly longer than expected but once it was finished it was sent back next day.

Great service, fixed a problem I didn't think they could, and you'd never know it was even broken.

Very happy (and reasonably priced too).

"Again excellent service and assistance…"

Again excellent service and assistance from 1st AidRepairs. Very grateful. Thank you. Cannot recommend them Highly enough.

"I highly recommend !!!"

Hi, my Canon 5dm2 came back from repair yesterday. Excellent contact, fast diagnosis, even faster repair at a very good price. 2 other companies refused to repair at all under the pretext of an old camera model.I am very satisfied with the service of this company and recommend it to everyone who has a problem with their camera. World class professionalism greetings